What are the responsibilities and job description for the Fullstack Senior Software Engineer position at Service Management Group (SMG)?
Fullstack Senior Software Engineer (React / Next.js / Azure)
What we’re looking for
SMG is seeking a Fullstack Senior Software Engineer to design, build, and maintain scalable APIs and high-quality web applications using React, Next.js, and modern frontend tooling. In this role, you’ll help build and deploy cloud-based SaaS applications on Azure, partnering across engineering, product, and design to turn real-world requirements into reliable, observable, production-ready software.
What you’ll do
Required:
SMG is an experience management (XM) partner to many of the world’s leading restaurant, retail, and consumer services brands. With 30 years of history under our belt, we pair an AI-native enterprise software platform with unmatched professional services to help organizations generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies.
Like what you see? Learn more about the company, our purpose and values, and our customer, employee, and brand experience management solutions at www.smg.com.
Our commitment to inclusion: SMG is proud to be an equal opportunity employer and is committed to creating an inclusive environment where everyone can thrive.
Location & eligibility: This is a remote role open to candidates ideally located in the Kansas City, Dallas, or Chicago areas, subject to work authorization and employment eligibility requirements applicable to the role.
We are a fully remote company that values collaboration, communication, and engagement. Team members are expected to actively participate in video meetings with cameras on whenever possible.
Please note that virtual interviews may be recorded for internal hiring and training purposes. To ensure a fair and authentic interview process, candidates are expected to complete interviews independently and may not use AI-powered interview assistants, bots, headshots, real-time answer generators, or similar tools during the interview.
What we’re looking for
SMG is seeking a Fullstack Senior Software Engineer to design, build, and maintain scalable APIs and high-quality web applications using React, Next.js, and modern frontend tooling. In this role, you’ll help build and deploy cloud-based SaaS applications on Azure, partnering across engineering, product, and design to turn real-world requirements into reliable, observable, production-ready software.
What you’ll do
- Build and integrate frontend applications with backend services and databases, including SQL and Snowflake, to deliver data-driven features.
- Design and maintain scalable APIs and cloud-native services on Azure.
- Champion CI/CD, automated testing, and trunk-based development to support reliable releases.
- Lead and contribute to technical design discussions, code reviews, and engineering standards.
- Partner with product and design to turn real-world requirements into production-ready solutions.
- Identify opportunities to improve performance, scalability, and reliability across the platform.
- Mentor engineers and contribute to a strong learning culture.
- Use modern engineering tools, including AI-assisted development tools where appropriate, with sound judgment and clear accountability for code quality, security, and outcomes.
- Within 30 days, build familiarity with SMG’s platform, engineering workflows, frontend and API architecture, and Azure-based deployment practices while contributing to active team work.
- Within 60 days, deliver meaningful improvements across the application stack, participate confidently in technical design discussions, and help strengthen testing and release quality.
- Within 90 days, independently own fullstack work from design through delivery and contribute visible improvements in performance, reliability, and engineering effectiveness.
- We work with some of the world’s biggest and most valued brands.
- We’re fully remote, and we’re staying that way.
- We offer competitive compensation and benefits, which include but aren’t limited to:
- Unlimited PTO
- Extended parental leave
- Company-issued equipment and tools
- A culture built on connection, collaboration, and continuous improvement
Required:
- 5 years of experience building modern web applications.
- Strong experience with JavaScript or TypeScript, React, and Next.js
- Solid understanding of system design, including APIs, caching, event-driven patterns, and client-server architecture.
- Experience building and scaling applications in Azure.
- Strong SQL and database design experience.
- Ability to clearly explain technical decisions, tradeoffs, and implementation choices
- Comfort working in a distributed environment with clear communication and strong ownership.
- Experience working with Snowflake in data-driven application environments.
- Experience improving observability, performance, and reliability in cloud-based SaaS applications.
- Experience mentoring other engineers and contributing to strong engineering standards.
SMG is an experience management (XM) partner to many of the world’s leading restaurant, retail, and consumer services brands. With 30 years of history under our belt, we pair an AI-native enterprise software platform with unmatched professional services to help organizations generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies.
Like what you see? Learn more about the company, our purpose and values, and our customer, employee, and brand experience management solutions at www.smg.com.
Our commitment to inclusion: SMG is proud to be an equal opportunity employer and is committed to creating an inclusive environment where everyone can thrive.
Location & eligibility: This is a remote role open to candidates ideally located in the Kansas City, Dallas, or Chicago areas, subject to work authorization and employment eligibility requirements applicable to the role.
We are a fully remote company that values collaboration, communication, and engagement. Team members are expected to actively participate in video meetings with cameras on whenever possible.
Please note that virtual interviews may be recorded for internal hiring and training purposes. To ensure a fair and authentic interview process, candidates are expected to complete interviews independently and may not use AI-powered interview assistants, bots, headshots, real-time answer generators, or similar tools during the interview.