What are the responsibilities and job description for the Desktop Support L1 position at Service Global, Inc?
Job Description: Candidate with JAMF and Apple Certifications are Preferred Should have a minimum of 5 years of hands-on experience in Mac Support and administration Should possess Strong knowledge and understanding of MacOS concepts Should demonstrate fault-finding philosophy Should be thorough in Installing, configuring, and troubleshooting Mac OS X Clients Should diagnose Mac hardware issues and ready to provide L2 level Mac support remotely Should have a minimum 1 year of hands-on expe