Datacenter Technician L2

Title: Network Technician L2

Location: 5400 Prosperity Dr NW, Huntsville, AL 35810, USA

Fulltime role

• Role Summary:
• Senior hands-on network technician responsible for advanced installation, turn-up, troubleshooting, and validation of data center network infrastructure under engineering direction.
• Key Responsibilities:
• Perform advanced switch/router installation and turn-up tasks: rack/stack, power-up, console access, image validation, baseline configuration, and feature enablement per runbooks.
• Execute L2/L3 troubleshooting using structured methods (interface counters, logs, spanning-tree, VLANs, Layer 3 adjacency checks) and resolve complex incidents during build windows.
• Validate physical and logical connectivity: optics selection, fiber polarity verification, link aggregation, VLAN trunking, and end-to-end ping/trace tests.
• Lead staging and burn-in activities, coordinate maintenance windows and support change implementation with accurate documentation.
• Mentor L1/L0 technicians; review work for correctness (labeling, patching, port mapping) and enforce ESD/tooling best practices.
• Update as-built network records (port maps, serials, rack elevations, IP allocations) in the designated system of record.

Required Skills and Knowledge:

• Strong understanding of CCNA-level networking concepts: IP addressing, VLANs, trucking, STP, EtherChannel/LAG, Layer 3 fundamentals (static routes, OSPF basics), and troubleshooting.
• Hands-on familiarity with data center cabling and optics: SFP/SFP /QSFP form factors, fiber types (SM/MM), polarity, and connector care.
• Ability to follow and improve runbooks/MOPs; disciplined change control and rollback planning.
• Proficiency with common toolsets: console servers, terminal emulators, basic automation/scripting exposure, and ticketing systems.
• Strong documentation habits and attention to detail in asset/port records.
• Certifications / Training:
• Preferred: CCNA or equivalent demonstrated competence.

Thanks & Regards,

Waqar Ateeq |Sr. Technical Recruiter

Phone: 1 – 408-703-4610 | Email: waqara@serviceglobal.com

LinkedIn: https://www.linkedin.com/in/waqar-ateeq-01a501aa/

Company: https://ironserviceglobal.com/

Address: 4309 Hacienda Dr, Suite 360, Pleasanton, CA 94588 USA