What are the responsibilities and job description for the Member Service Representative, Teller - Part-Time-Rochester, NH position at Service Credit Union?
Service Credit Union is seeking a part-time Member Service Representative Teller at our Rochester branch location. This role is a great step for anyone interested in a banking career with growth opportunities.
“Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to the member experience.”
Pay: $21.00, flexible based on experience.
Benefits Include:
- PTO, long-term disability, and paid holidays.
- 401k with 8% company contribution after one year of employment.
- Free confidential mental health support program with Talkspace
- Free identify theft protection through IdentityForce
- Tuition reimbursement.
- Training and career growth opportunities.
A Day in the Life:
- Accurately process all transactions maintaining proper security and exercising good judgement.
- Open and close member accounts.
- Provide outstanding service, problem resolution and needs-based selling.
- Create a positive member experience every time through confidence and enthusiasm.
- Build and retain member relationships through service quality.
- Regular and reliable attendance is an essential function of this position.
- Perform other job-related duties as assigned.
Experience and Qualifications:
- Cash handling experience desired.
- Customer service or retail experience required.
- Outstanding customer service skills.
- Excellent verbal and written communication skills.
- Good organizational skills with proven ability to multi-task.
- Ability to recognize and resolve member issues promptly, using courtesy and tact.
- High school diploma or equivalent required.
At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.
Equal Opportunity Employer
Pay: From $21.00 per hour
Benefits:
- 401(k)
- Employee assistance program
- Paid time off
- Referral program
- Tuition reimbursement
Work Location: In person
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $21