What are the responsibilities and job description for the Supports Coordinator - Developmental Disabilities Services position at Service Access & Management, Inc.?
Supports Coordinator – Intellectual Developmental Disabilities Service Line
Start your career, shift your path, or grow your impact with SAM
Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-
quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.
About The Supports Coordinator - Case Manager Role
As a Supports Coordinator within our Intellectual and Developmental Disabilities (IDD) service line, you'll play a vital role in supporting individuals with IDD, including those with Autism, in living self-directed, fulfilling lives. You’ll build long-term relationships through ongoing case management, advocacy, and coordination of meaningful services. This position is ideal for someone who is compassionate, detail-oriented, and thrives in community-based environments where collaboration and relationships matter.
Starting Rate: $23.651/hourly
Supports Coordinator - Case Manager Core Responsibilities
We’ve found that people who are:
…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.
Employee Benefits
This position is represented by a union and follows the terms of the collective bargaining agreement, which includes:
Location & Schedule
This position is based in Berks County, PA. Work is primarily community-based with remote flexibility.
Office hours are Monday through Friday, 8:00 AM to 5:00 PM.
We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.
Start your career, shift your path, or grow your impact with SAM
Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-
quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.
About The Supports Coordinator - Case Manager Role
As a Supports Coordinator within our Intellectual and Developmental Disabilities (IDD) service line, you'll play a vital role in supporting individuals with IDD, including those with Autism, in living self-directed, fulfilling lives. You’ll build long-term relationships through ongoing case management, advocacy, and coordination of meaningful services. This position is ideal for someone who is compassionate, detail-oriented, and thrives in community-based environments where collaboration and relationships matter.
Starting Rate: $23.651/hourly
Supports Coordinator - Case Manager Core Responsibilities
- Assess individual strengths, needs, and life goals
- Develop person-centered plans in collaboration with the individual and their circle of support
- Coordinate services that align with individuals’ goals and ensure timely access to supports
- Monitor service delivery and adjust supports to remain responsive and effective
- Document all activities and communications according to regulatory and agency standards
- Support families with tools and guidance to promote informed decision-making
- Engage in ongoing professional development and training
- Bachelor’s degree with at least 12 credits in social sciences (e.g., social work, psychology, sociology, criminal justice); OR
- A minimum of 12 credits in social sciences plus 2 years of related experience in human services
- Ability to work independently and manage a dynamic caseload
- Strong interpersonal, organizational, and communication skills
- A valid driver’s license and reliable transportation
We’ve found that people who are:
- Empathetic and adaptable
- Collaborative and communicative
- Self-motivated and reliable
…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.
Employee Benefits
This position is represented by a union and follows the terms of the collective bargaining agreement, which includes:
- Generous paid time off and sick leave
- Employer matching 401k – up to 5%
- Recognition and wellness initiatives and rewards
- Scheduled annual increases and longevity bonuses
- Healthcare and insurance options with employee contributions
Location & Schedule
This position is based in Berks County, PA. Work is primarily community-based with remote flexibility.
Office hours are Monday through Friday, 8:00 AM to 5:00 PM.
We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.
Salary : $24