What are the responsibilities and job description for the ACM/Veterans Specialist position at Service Access & Management, Inc.?
Veteran Specialist & County Case Manager – County Programs
Start your career, shift your path, or grow your impact with SAM
Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.
About the Veteran Specialist Role
As a Veteran Specialist within our County Programs team, you’ll provide case management and coordinate services for individuals enrolled in county-based programs—with a dedicated focus on supporting veterans and their families. This position is ideal for someone who is community-oriented, compassionate, and passionate about veteran advocacy and outreach.
Starting Rate: $17.00/hour
Veteran Specialist Core Responsibilities
- Provides case management and service coordination for veterans and their families
- Conducts outreach and builds relationships with local, state, and federal veteran organizations
- Assesses individual needs and develops service plans
- Assists veterans in navigating the benefits process and accessing support
- Participates in veteran-focused events and community coalitions
- Maintains records of outreach and engagement activities
- Provides suicide prevention and community support resources
- Collaborates with courts and attends Veterans Court as needed
What You Bring
- Bachelor’s degree in Psychology, Social Work, Sociology, Counseling, Criminal Justice, Education, or a related field
- Veteran status is required
- Strong communication and interpersonal skills
- Commitment to confidentiality, compliance, and ethical service delivery
- Valid driver’s license, automobile, and current insurance
Who Thrives in This Role
We’ve found that people who are:
- Passionate about service
- Skilled at community engagement
- Independent yet collaborative
…tend to thrive in this role. Whether you’re just starting out or bringing your lived experience, we have a place for you.
Employee Benefits
This position includes:
- Generous paid time off and sick leave
- Employer matching 401k – up to 5%
- Recognition and wellness initiatives and rewards
- Healthcare and insurance options with employee contributions
In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.
Location & Schedule
This position is based in DuBois, Pennsylvania. Work is in-office and community-based, with regular travel across Clearfield and Jefferson counties.
Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Some evening or weekend participation may be required for veteran-related events and outreach.
We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.
Salary : $17
