What are the responsibilities and job description for the ACM/Veteran Specialist position at Service Access & Management, Inc.?
Veteran Specialist & County Case Manager – County Programs
Start your career, shift your path, or grow your impact with SAM
Start your career, shift your path, or grow your impact with SAM
Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.
About the Veteran Specialist Role
As a Veteran Specialist within our County Programs team, you’ll provide case management and coordinate services for individuals enrolled in county-based programs—with a dedicated focus on supporting veterans and their families. This position is ideal for someone who is community-oriented, compassionate, and passionate about veteran advocacy and outreach.
As a Veteran Specialist within our County Programs team, you’ll provide case management and coordinate services for individuals enrolled in county-based programs—with a dedicated focus on supporting veterans and their families. This position is ideal for someone who is community-oriented, compassionate, and passionate about veteran advocacy and outreach.
Veteran Specialist Core Responsibilities
- Provides case management and service coordination for veterans and their families
- Conducts outreach and builds relationships with local, state, and federal veteran organizations
- Assesses individual needs and develops service plans
- Assists veterans in navigating the benefits process and accessing support
- Participates in veteran-focused events and community coalitions
- Maintains records of outreach and engagement activities
- Provides suicide prevention and community support resources
- Collaborates with courts and attends Veterans Court as needed
What You Bring
- Bachelor’s degree in Psychology, Social Work, Sociology, Counseling, Criminal Justice, Education, or a related field
- Veteran status is required
- Strong communication and interpersonal skills
- Commitment to confidentiality, compliance, and ethical service delivery
- Valid driver’s license, automobile, and current insurance
Who Thrives in This Role
We’ve found that people who are:
We’ve found that people who are:
- Passionate about service
- Skilled at community engagement
- Independent yet collaborative
…tend to thrive in this role. Whether you’re just starting out or bringing your lived experience, we have a place for you.
Employee Benefits
This position is represented by a union and follows the collective bargaining agreement, which includes:
This position is represented by a union and follows the collective bargaining agreement, which includes:
- Generous paid time off and sick leave
- Employer matching 401k – up to 5%
- Recognition and wellness initiatives and rewards
- Healthcare and insurance options with employee contributions
In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.
Location & Schedule
This position is based in DuBois, Pennsylvania. Work is in-office and community-based, with regular travel across Clearfield and Jefferson counties.
This position is based in DuBois, Pennsylvania. Work is in-office and community-based, with regular travel across Clearfield and Jefferson counties.
Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Some evening or weekend participation may be required for veteran-related events and outreach.
We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.