What are the responsibilities and job description for the Children & Youth Caseworker position at Service Access & Management, Inc.?
Caseworker – Children & Youth Services
Start your career, shift your path, or grow your impact with SAM
Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life—and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.
About The Caseworker Role
As a Caseworker within our Children & Youth Services team, you'll play a vital role in supporting children and families throughout Lackawanna County through strengths-based case management. You’ll assess child safety, develop family plans, and coordinate services in collaboration with caregivers, schools, courts, and other community systems. This position is ideal for someone who is compassionate, adaptable, and committed to family-centered work.
Starting Rate: $21.68/hour
Hiring Bonus: $2,000 for new hires with current CYS certification
Caseworker Core Responsibilities
We’ve found that people who are:
Employee Benefits
This position is represented by a union and follows the terms of the collective bargaining agreement, which includes:
Location & Schedule
This position is based in Lackawanna County, PA. Work is primarily in-office and community-based.
Office hours are Monday through Friday, 8:30 AM to 5:00 PM. Evening availability may be required.
#ZR
Start your career, shift your path, or grow your impact with SAM
Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life—and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.
About The Caseworker Role
As a Caseworker within our Children & Youth Services team, you'll play a vital role in supporting children and families throughout Lackawanna County through strengths-based case management. You’ll assess child safety, develop family plans, and coordinate services in collaboration with caregivers, schools, courts, and other community systems. This position is ideal for someone who is compassionate, adaptable, and committed to family-centered work.
Starting Rate: $21.68/hour
Hiring Bonus: $2,000 for new hires with current CYS certification
Caseworker Core Responsibilities
- Develop positive working relationships with children and families
- Assess safety and risk levels for children on assigned caseloads
- Collaborate with families to create individualized Family Service Plans
- Coordinate with schools, law enforcement, courts, and service providers
- Maintain accurate, timely documentation of case activity
- Provide crisis intervention and participate in court-related responsibilities
- Engage in required training and ongoing professional development
- Bachelor’s degree with at least 12 college credits in social sciences such as sociology, social welfare, psychology, gerontology, or criminal justice; OR
- Two years as a County Social Services Aide 3 and two years of college (with 12 qualifying credits); OR
- Equivalent experience and training with required credits and case management experience
- Strong time management skills and ability to work in a dynamic environment
- A valid driver’s license and reliable transportation
We’ve found that people who are:
- Independent and resourceful
- Motivated by purpose and public service
- Adaptable, ethical, and committed to child welfare
Employee Benefits
This position is represented by a union and follows the terms of the collective bargaining agreement, which includes:
- Generous paid time off and sick leave
- Employer matching 401k – up to 5%
- Recognition and wellness initiatives and rewards
- Scheduled annual increases
- Healthcare and insurance options with employee contributions
Location & Schedule
This position is based in Lackawanna County, PA. Work is primarily in-office and community-based.
Office hours are Monday through Friday, 8:30 AM to 5:00 PM. Evening availability may be required.
#ZR
Salary : $22 - $2,000