What are the responsibilities and job description for the Front of House Manager position at Sergeantsville Inn?
Front of House Manager – The Sergeantsville Inn | Sergeantsville, NJ
We are looking for an experienced Front of House Manager who understands that great hospitality is about people — the team delivering the experience as much as the guests receiving it.
The Role
This is a floor-first position. You will lead service, set the standard, and ensure every guest leaves having had a genuinely exceptional evening. You take pride in building a team that is confident, motivated, and cared for — because you know that translates directly to the guest experience.
Responsibilities
- Lead and mentor FOH staff, fostering a culture of excellence and mutual respect
- Oversee all aspects of service from pre-shift through close
- Maintain a warm, polished atmosphere that reflects the character of the Inn
- Cultivate lasting relationships with guests and handle any concerns with grace and discretion
- Manage scheduling, training, and the ongoing development of the FOH team
- Work closely with our Directors of Wine and Beverage on ongoing staff training and service standards
- Work closely with our Events Coordinator on event staffing and execution
- Partner with other FOH and BOH leadership to ensure seamless, consistent operations
What We're Looking For
- 3 years of FOH management experience in an upscale or fine dining environment
- A natural leader with genuine warmth and high standards
- Deep appreciation for hospitality as a craft
- Poised under pressure with strong emotional intelligence
- Available evenings and weekends
Salary : $70,000 - $75,000