What are the responsibilities and job description for the Day Spa Receptionist position at Serenity Retreat and Spa?
We are looking for multiple receptionist for our day spa at Vista California.
Key Responsibilities
- Greet and check in clients with professionalism and warmth
- Schedule, confirm, and manage appointments using spa booking software
- Answer phones, respond to inquiries, and handle client communications
- Process payments, gift certificates, memberships, and retail sales accurately
- Maintain a clean, calm, and inviting front desk and lobby area
- Coordinate with therapists and support staff to ensure smooth daily operations
- Comfortable to provide retailing (selling products)
- Able to create posters/flyers for special events or promotions
- Able to produce and manage Tiktok and instagram accounts and consistently produce videos or reels (training will be provided)
- Handle client concerns with empathy and professionalism
Pay: $16.50 - $18.00 per hour
Benefits:
- Employee discount
- Free parking
- Professional development assistance
- Referral program
Work Location: In person
Salary : $17 - $18