What are the responsibilities and job description for the Day Spa Manager position at Serenity Retreat and Spa?
We are looking for a day spa manager at Vista California.
Key Responsibilities:
- Oversee daily spa operations to ensure a smooth, relaxing, and professional environment
- Supervise, schedule, and support front desk staff and massage/esthetic providers
- Maintain exceptional guest experience from check-in to check-out
- Handle guest concerns or special requests with professionalism and care
- Manage appointment scheduling, staffing coverage, and treatment room flow
- Train new employees on service standards, procedures, and customer service expectations
- Monitor daily sales, service bookings, payroll hours, and inventory levels
- Coordinate product orders, vendor relationships, and retail displays
- Ensure all spa areas remain clean, organized, and compliant with health & safety guidelines
- Oversee front desk operations including POS accuracy, payments, memberships, and gift cards
- Support marketing promotions, seasonal specials, and client retention programs
- Lead staff meetings, team communication, and performance check-ins
- Maintain a positive, team-oriented atmosphere and uphold the spa’s brand values
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Free parking
- Professional development assistance
- Referral program
Work Location: In person
Salary : $20 - $25