What are the responsibilities and job description for the Behavioral Health Case Manager position at Serenity Human Service Coordination LLC?
Starting Pay: $22/hour | *Additional $2 reimbursement for every billable hour submitted.
*This reimbursement is provided for community-based work expenses, including phone and vehicle usage.*
Availability Required: Monday–Thursday | 8:00 AM – 7:00 PM
Required In-Office Hours: 10:00 AM – 5:00 PM
1-Hour Lunch Break: 12:00 PM – 1:00 PM
Position Overview
This position requires someone who is culturally sensitive, compassionate, organized, and committed to meeting clients where they are while helping educate, guide, and support them toward long-term growth and stability.
The ideal candidate must be comfortable working with Medicaid populations and individuals facing barriers related to mental health, finances, transportation, and access to care.
Responsibilities
- Complete intakes, assessments, and treatment service plans
- Maintain accurate and timely documentation, including progress notes and unit requirements.
- Coordinate with counselors, administration, schools, doctors, and community partners
- Advocate for clients and families across all systems they interact with to help ensure their voices are heard, and their rights are protected
- Investigate client and family needs beyond surface-level concerns, including environmental, educational, social, and financial barriers
- Assist families with navigating systems, paperwork, appointments, deadlines, follow-up care, and community resources
- Provide practical, hands-on support to help families reduce stress and improve long-term success
- Attend staff meetings, trainings, and supervision
- Maintain confidentiality and comply with agency and state regulations
Qualifications
- Bachelor’s Degree in Human Services, Social Work, Psychology, or related field required
- Bilingual English/Spanish preferred
- Strong organizational and communication skills
- Ability to work independently with strong time-management skills
- Professional, compassionate, and able to work with diverse populations
Benefits Include
- PTO (Paid Time Off)
- Holiday Pay
- Dental Insurance
- Vision Insurance
- Retirement Planning Benefits
Pay: From $24.00 per hour
Benefits:
- Dental insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- Bachelor's (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $22 - $24