Human Resources Coordinator

Human Resource (HR) Coordinator Job Description 

Job Title: HR Coordinator 

Classification: Full Time, Non-Exempt 

Job Compensation Range: $20-$26 an hour 

Schedule:  

• Monday-Thursday: 9AM to 5PM 
• Fridays: 9AM to 12 PM or 1PM 
• The exact end time on Fridays depends on daylight savings. November to March is 12PM and from March to November is 1PM. 

Work Format: In-Person 

Job Location: Montebello Mansion 

• In-person: 75 Montebello Road Suffern, NY 10927 

Reports To: HR Director or assigned HR Supervisor 

Job Overview: 

At Serenity Health, you will play a key role in supporting the daily operations of the HR department and serve as a key link between employees, agency partners/liaisons, company partners, interdepartmental management, and HR leadership.  

Job Summary:  

The Human Resources Coordinator provides essential administrative and operational support to the HR department, ensuring all HR functions run smoothly and efficiently. This position assists with recruitment, onboarding, benefits administration, compliance, and employee relations. The HR Coordinator serves as a trusted point of contact for employees and agency partners. In general, this role helps maintain accurate records, support organizational initiatives, and uphold company culture and compliance standards.

 Key Responsibilities: 

• Interviewing: As needed, conduct initial screenings and interviews, assess candidates’ qualifications, and recommend suitable candidates for further interviews with hiring managers. 
• Collaboration: Work closely with other HR Coordinators, department supervisors and the Human Resources Department to understand job requirements and organizational needs, providing advice on better addressing onboarding needs as deemed necessary. 
• Partner Management: Serve as the primary point of contact for external agency liaisons, ensuring timely communication and coordination on HR-related matters. As needed, address onboarding questions presented by agency liaisons and aim to share onboarding reports with agency partners every 2-3 days.  
• Candidate Engagement: Maintain strong relationships with candidates throughout the onboarding process, ensuring a positive candidate experience with no lapse in communication. 
• Onboarding Support: Assist with the full onboarding process, ensuring all required information and documentation, including offer letters or equivalent LEA acknowledgements, resumes, diplomas, I-9 forms, Social Security cards, photo IDs, background check consent forms, job description acknowledgements, code of conduct acknowledgements, and training acknowledgements are collected, verified, and maintained in company records. 
• Background Check Management: Conduct background checks such as the Statewide Central Registry Check (SCR), Staff Exclusion List (SEL) Check, and the Justice Center’s Criminal Background Check (CBC) and employment verifications in accordance with company policy, oversight agency standards, and applicable laws. 
• Background Check Denials: In accordance with company policy and applicable federal, state, and local regulations, ensuring proper documentation and communication of pre-adverse and adverse action notices. When needed, seek guidance & support of HR leadership. 
• Training Guidance: Guide applicants through required training processes, providing instructions, resources, and support to ensure timely completion of all mandatory pre-employment or compliance-related trainings such as the required Mandated Reporter Training. 
• Data Management: Maintain online & physical records that are accurate and current.  
• Compliance: Ensure all onboarding & offboarding practices are compliant with company policies, legal requirements, and industry standards and adapt accordingly as standards change. 
• Reporting: Provide regular updates and onboarding reports to department supervisors, tracking progress against hiring goals, present onboarding statuses, and expected onboarding timelines. 
• Confidentiality: Maintain strict confidentiality of all employees, applicants, and company information, handling sensitive data such as background check results and denials in accordance with privacy laws and organizational policies. 
• Record Tracking: Notify employees and supervisors of upcoming expirations or compliance deadlines and support the HR team in tracking the completion of recertifications and retraining. 
• Audit Support: Support the preparation and execution of internal audits and externally requested audits as needed and as scheduled within the department. 
• Employee Relations: Support HR initiatives to promote a positive, compliant, and inclusive workplace culture. 

Required Skills & Qualifications: 

• Knowledge of state and federal labor laws and industry best practices. 
• Experience in recruitment, onboarding, employee relations, and compliance enforcement is ideal.  
• Strong communication skills, both written and verbal, with the ability to understand English. Multilingual skills are also welcome. 
• Strong interpersonal skills and ability to work with people at all levels.  
• Ability to assess candidates’ qualifications, fit, and potential for success and make hiring determinations based on candidates’ factors that are ethical, non-discriminatory and appropriate for the role. 
• Proficient in Microsoft 365, with the willingness to learn HR software and other systems as needed. 
• High attention to detail and organizational skills, to manage and coordinate effectively between multiple new applicants and existing employees. 
• Ability and willingness to learn about the industry and associated organizational structures to improve personal understanding of qualified candidates. 

Educational/ Experience Qualifications: 

• Highschool Diploma/GED required. 
• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred. 
• 1–3 years of HR administrative experience, or at least 2–5 years of clerical experience with some degree of customer service included. 

Job Description Acknowledgement: 

This job description is intended to outline the general nature and key responsibilities of the position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. Employment with Serenity Healthcare Services LLC is at-will and may be terminated by either the employee or the company at any time, with or without cause or notice, unless otherwise specified in a written agreement. 

Note: This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.