Dental Office Manager

Dental Practice Manager – Serene Dental

Location: SW Portland / Hillsdale Neighborhood

Schedule: 40 hours per week

About Serene Dental

Serene Dental is a thriving, patient-centered two-doctor general practice offering comprehensive care including preventive, restorative, implant, orthodontics, TMJ, airway and sleep services. We've built our reputation on clinical excellence and exceptional patient experiences—and we're looking for an outstanding Practice Manager to help us reach new heights.

Why This Opportunity Stands Out

Exceptional Compensation & Benefits Package:

• Base Salary: $65,000–$70,000 (commensurate with experience)
• Performance Bonuses: Monthly incentive structure tied to practice growth
• Profit Sharing: Share in our success
• Retirement: 401(k) with generous employer match
• Health Benefits: Medical and vision insurance
• Work-Life Balance: Paid holidays and generous PTO
• Professional Development: Continuing education support and conference attendance
• Complimentary Dental Care: In-house treatment benefits for you and your family

Work-Life Schedule:

• Clinical Days: Mon, Tue, Thu, Fri (8:00 AM–4:30 PM)
• Administrative Day: Wednesday
• No evenings. No weekends.

What You'll Accomplish

As our Practice Manager, you'll be the operational heart of our practice, leading our team and driving excellence across all aspects of patient care and business performance:

Patient Experience & Revenue Cycle:

• Create memorable first impressions through warm, professional patient interactions
• Present treatment plans with clarity and confidence to maximize case acceptance
• Design flexible in-house payment solutions that make dental care accessible
• Optimize revenue through strategic billing, collections, and accounts receivable management
• Oversee insurance processing with precision and follow through on claims resolution

Team Leadership & Culture:

• Inspire and mentor our front office team to deliver consistent excellence
• Facilitate productive monthly team meetings that align staff with practice goals
• Conduct meaningful annual performance reviews in partnership with our doctors
• Foster a collaborative, positive workplace culture where team members thrive

Operations & Compliance:

• Ensure flawless OSHA and HIPAA compliance
• Manage financial operations including daily deposits and financial reporting
• Coordinate seamlessly with specialty offices and manage referral relationships
• Partner with our marketing team to implement growth strategies and track results

Who You Are

Required Qualifications:

• 5 years of dental practice management or senior administrative experience
• Expert-level knowledge of dental billing, insurance coding (CDT codes), and revenue cycle management
• Proven leadership experience managing and developing high-performing teams
• Track record of improving practice metrics (collections, case acceptance, patient retention)

Essential Skills:

• Outstanding written and verbal communication abilities
• Natural conflict resolution and problem-solving capabilities
• Highly organized with exceptional attention to detail and follow-through
• Tech-savvy with dental practice management software (please specify your experience)
• Adaptable, positive attitude with a solutions-oriented mindset
• Passionate about patient care and service excellence

Bonus Qualifications:

• Experience with marketing initiatives and patient acquisition strategies
• Knowledge of multi-doctor practice dynamics
• Certification in dental practice management or similar

Our Ideal Candidate

You're a confident, strategic thinker who thrives on both the big picture and the details. You understand that exceptional patient care and strong business performance go hand-in-hand. You're energized by leading teams, solving complex problems, and continuously improving systems. You bring accountability, authenticity, and enthusiasm to work every day.

Ready to Make an Impact?

Join a practice that values your expertise, invests in your growth, and offers genuine work-life balance in one of Portland's most desirable neighborhoods.

To Apply: Please submit your resume along with a cover letter describing:

• Your most significant achievement in practice management
• Your approach to team leadership and culture-building
• Why you're interested in Serene Dental specifically

Serene Dental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Questions? We're happy to discuss this opportunity further. Serious candidates will be contacted for an initial phone screening within one week of application.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $65,000 - $70,000