Executive Assistant

Reports To: Chief Operations Officer (COO)

Department: Administration

About Us: SerenaGroups is a leader in innovative wound care solutions and clinical trials, dedicated to improving patient outcomes and enhancing quality of life. Our mission is to deliver evidence-based, patient-centric care through advanced technology, compassionate service, and an unwavering commitment to excellence.

Position Summary: The Executive Assistant will provide high-level administrative support to the COO and senior leadership team. This role requires exceptional organizational skills, discretion, professionalism, and the ability to manage multiple priorities in a dynamic, healthcare-driven environment. The ideal candidate will be proactive, resourceful, and able to anticipate the needs of executives while ensuring smooth day-to-day operations.

Key Responsibilities:

· Manage complex calendars, including scheduling meetings, appointments, travel, and conferences for the CEO and senior executives.

· Prepare and organize correspondence, reports, presentations, and other documents as needed.

· Coordinate internal and external communications, acting as a liaison between executives, staff, clients, and partners.

· Handle confidential information with the highest degree of integrity and discretion.

· Plan and support logistics for leadership meetings, board meetings, and special events, including agenda preparation, document distribution, and minute-taking.

· Assist with expense reporting, invoice processing, and basic budget tracking.

· Support project management activities and ensure timely follow-up on action items.

· Conduct research and compile data to support executive decision-making.

· Maintain and organize electronic and paper files for easy retrieval and compliance.

· Perform additional administrative duties and special projects as assigned.

Qualifications:

· Bachelor’s degree or equivalent experience preferred.

· 5 years of executive administrative support, preferably in healthcare or a related industry.

· Strong understanding of medical terminology, healthcare operations, or wound care is an advantage.

· Takes initiative to learn about key systems and processes used in business processes and is able to anticipate needs of executives.

· Excellent written and verbal communication skills.

· Proven experience at document management and light revisions to contracts and agreements.

· Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

· Exceptional time management, organizational, and problem-solving skills.

· Ability to work independently, exercise sound judgment, and adapt to changing priorities.

· High degree of professionalism, discretion, and confidentiality.

· Positive attitude and commitment to delivering outstanding service.