What are the responsibilities and job description for the Production Technician - (Care and Protection/Safety/Fire Prevention) - Pascagoula, MS position at Serco North America?
Position Description & Qualifications
If you love high profile and challenging projects supporting the US Navy, then Serco has a great opportunity for you!
As the Production Technician, you will be on a dynamic waterfront team building the Navy’s newest Surface Combatant at Ingalls Shipbuilding in Pascagoula, MS, where you will be critical to reducing schedule risk associated with faulty equipment or major casualties by providing Care and Protection (C&P) surveillance, oversight of the Preservation and Preventive Maintenance (P&PM) Program, and Fire Prevention surveillance. You will be part of a ~75-member team that works closely with the Navy and other Serco teams to deliver quality systems integration, engineering, and acquisition support to an exciting and dynamic major acquisition program. This team has been recognized as a vital link in bringing important resources and success to the Frigate program office.
Serco supports the US Navy as a prime contractor, providing Production, Quality, and Engineering Support Services to a major Navy shipbuilding acquisition program, the FF(X) Frigate Class at Ingalls Shipbuilding in Pascagoula, MS.
In this role you will:
- During the conduct of all surveillance efforts, observe and report on unsafe conditions, or work practices, that could cause harm to personnel or damage to equipment. This includes, but is not limited to, ladder/scaffolding safety, tank/void safety, working aloft, etc. For anything that poses a serious personnel safety risk, immediately find trade supervision and stop work.
- Articulate all findings verbally and in writing, supporting reports with authorized photographs as necessary.
- Compose and submit a weekly summary of activities and a detailed monthly report for submission to the Navy.
- Participate in local meetings with Serco, Shipyard, and SUPSHIP personnel, providing input and recommendations.
- For significant issues, develop and propose viable solutions or alternative approaches to mitigate risk.
For Care & Protection (C&P) support:
- Conduct multiple daily walk-throughs of all FF(X) production and storage areas to monitor and report on the shipyard's methods for preserving and protecting equipment during storage, rigging, installation, testing, and operation.
- Utilize shipyard procedures to identify non-compliant conditions and report to stakeholders (Serco Lead, SUPSHIP, Ingalls) to remedy.
- The Technician should be able to verbally and/or in writing articulate the as-found conditions and support those findings using authorized photographs, as appropriate.
For GFE & CFE Maintenance Support:
- Review OEM/vendor documentation to verify that the shipyard’s preservation and maintenance practices align with manufacturer requirements to ensure equipment warranties remain in effect and reduce risk on schedule by ensuring equipment is maintained properly to support testing and trials.
- Verify that routine Planned Maintenance System (PMS) work is being performed in accordance with OEM requirements on equipment in each phase (storage, installed on ship pre-light off, and post-light off).
- Perform periodic surveys of all stored equipment and materials (indoor and outdoor) to evaluate exposure to environmental factors and ensure proper storage conditions are maintained.
For Fire Prevention support:
- In conjunction with daily C&P surveys, observe and report on work practices, housekeeping, and environmental conditions that could increase fire risk within production areas, storage areas, or aboard the ship.
- Identify and report fire safety deficiencies, such as excessive combustible materials near hot work or missing/uncharged fire extinguishers.
- Observe and report on the condition and readiness of temporary fire main systems, including fire station accessibility and water pressure.
To be successful in this role, you will have:
- Ability to obtain and maintain a DoD Secret clearance
- US Citizenship.
- 4 years of experience working in maritime industrial operations.
- A High School Diploma/GED.
- Experience collecting data and crafting presentations for higher level review.
- Working knowledge and proficiency with Microsoft Program (Outlook, Teams, Excel, Word, and PowerPoint).
- Experience providing briefs and recommendations to senior contractor and government/military personnel.
- Ability to interface with others, provide accurate and timely information and participate as an integral part of an expanded build team.
- The ability to travel at least 10% of the time.
Additional desired experience and skills:
- A current or active DoD Secret clearance.
- Significant experience working with U.S. Navy shipbuilding programs and/or waterfront production/technical support processes and procedures.
- Experience supporting Navy Supervisor of Shipbuilding.
- US Navy PMS knowledge.
- US Navy Fire Marshall experience.
- Excellent written and oral communication skills.
- Ability to work well with production personnel as well as senior management in a collaborative team environment.
If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.