What are the responsibilities and job description for the Subrogation Collector position at Sequoia Financial Services?
We are seeking a detail-oriented and proactive Subrogation Collector to join our team. The ideal candidate will be responsible for managing accounts receivable, ensuring timely collection of payments, and maintaining positive relationships with clients. This role requires strong negotiation skills and a thorough understanding of subrogation processes, as well as proficiency in collection software.
Duties
- Manage and oversee the collection of outstanding accounts.
- Communicate with consumers via phone and email to negotiate payment terms.
- Maintain accurate records of all communications and transactions related to collections.
- Collaborate with other departments to address any issues affecting payment processing.
- Provide exceptional customer service while maintaining professionalism during all interactions.
- Stay updated on industry regulations and best practices related to insurance and subrogation collections.
Skills
- Strong negotiation skills to effectively manage consumer interactions and secure payments.
- Familiarity with collections as well as subrogation claims, claims adjusting, DMV and/or license suspension procedures.
- Basic math skills for accurate financial calculations and reporting.
- Excellent phone etiquette to ensure clear communication with consumers.
- Detail-oriented mindset with strong organizational skills to manage multiple accounts effectively.
- Bilingual - English and Spanish a plus
** This position offers hourly as well as commission based salary structure.
Pay: $19.50 - $21.00 per hour
Benefits:
- Health insurance
- Paid training
Application Question(s):
- Availability for interview scheduling and/or video call?
Language:
- Spanish (Preferred)
Ability to Commute:
- Agoura Hills, CA 91301 (Required)
Work Location: In person
Salary : $20 - $21