What are the responsibilities and job description for the Medical/ Consumer Debt Collector position at Sequoia Financial Services?
Overview
Join our dynamic healthcare team as a Medical Collector/Utility Collector, where your expertise will drive the revenue cycle management process forward! In this vital role, you will be responsible for collecting outstanding patient balances, managing accounts receivable, and ensuring accurate account reconciliation. Your proactive communication skills and negotiations will help optimize financial performance while delivering excellent customer service. This position offers a competitive environment where your efforts directly impact organizational success.
Duties
- Contact consumers via phone, or mail to collect overdue payments, ensuring professionalism and adherence to phone etiquette.
- Negotiate payment arrangements with consumers while maintaining compliance with healthcare regulations, collection regulations and financial concepts.
- Maintain detailed documentation of collection activities, account statuses, and communication logs for audit and reporting purposes.
Requirements
- Proven experience in consumer debt collection, accounts receivable, or related financial roles within healthcare or utility billing setting or otherwise demonstrated skill set.
- Some understanding of medical terminology is a plus.
- Excellent phone etiquette combined with customer service skills to handle sensitive conversations professionally.
- Familiarity with accounting software and financial software used in healthcare billing and collections a plus.
- Ability to negotiate effectively while adhering to healthcare compliance standards.
- Strong organizational skills with attention to detail in account analysis and documentation. Join us in a role that combines energetic engagement with detailed financial expertise! We are committed to supporting your professional growth while making a meaningful difference in patient care through efficient revenue cycle management.
** This job has hourly as well as commission salary structure.
Pay: $19.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid training
Application Question(s):
- Best availability to interview?
Experience:
- Collection: 1 year (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Agoura Hills, CA 91301 (Required)
Work Location: In person
Salary : $19 - $20