What are the responsibilities and job description for the Case Manager Assistant - Personal Injury Law Firm, Los Angeles, CA position at Sepulveda Sanchez Law?
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Case Manager - Assistant
This is a full-time, Downtown LA-based, In office role.
The ideal candidate will be highly organized, proactive, and possess a positive, solution seeking demeanor. The role requires a comprehensive understanding of the pre-litigation process in personal injury cases, including the ability to effectively manage case files, communicate with clients, and handle medical and billing records.
Responsibilities:
- Assist in managing pre-litigation personal injury cases, ensuring all necessary tasks are completed in a timely manner.
- Request and obtain medical and billing records for personal injury cases, ensuring all documentation is accurate and up to date.
- Communicate with clients regularly to provide updates on their cases, gather necessary information, and answer questions.
- Manage treatment schedules and coordinate with healthcare providers to ensure clients receive appropriate care.
- Handle and manage liens associated with cases, including negotiating or resolving them as necessary.
- Prepare cases for demand.
- Conduct intakes on potential new clients, including evaluating and documenting potential cases, and eventually signing up said cases
- Maintain and organize case files, ensuring all documents are properly accessible.
- Collaborate with the legal team to ensure all aspects of the case are handled efficiently.
- Ensure timely communication with clients, medical providers, and the legal team, providing a high level of customer service throughout the process.
Requirements:
- Experience in Personal Injury pre-litigation, with a strong understanding of the process and relevant tasks.
- Proven ability to request and manage medical and billing records, treatment coordination, and handling liens.
- Fluency in English and Spanish, preferred
- Exceptional organizational skills, with a keen attention to detail.
- Strong communication skills, both verbal and written.
- Must be able to maintain a positive approach and a high level of professionalism at all times.
- Ability to work independently and as part of a collaborative team.
- Assist as needed
Work Conditions:
- Full-time, In Office, Koreatown LA position.
- Must be proactive and able to manage multiple cases/priorities simultaneously.
- Fast paced, critical accuracy, thorough completion of workload
Growing Firm - opportunities abound
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