The IT Program Manager is responsible for overseeing and coordinating multiple interrelated technical projects within the Technical Program Management Office (PMO). This role ensures that projects align with business objectives, meet strategic goals, and adhere to best practices in program and project management. The IT Program Manager provides centralized expertise, governance, and support, driving efficiency and ensuring successful project execution.

Develop and implement best practices, templates, and guidelines for technical program and project management. Provide training and mentorship to project teams to ensure adherence to program management methodologies. Monitor dependencies across multiple inter-related technical projects, ensuring seamless execution and alignment with business objectives. Gather, analyze, and report consolidated technical project status and financial information to leadership. Oversee compliance with methodologies, budgets, and timelines, potentially serving as a central governing body for audits and adherence reviews. Manage resource coordination, risk assessment, and scope definition for major technical projects and programs. Build and maintain strong relationships with leadership across the organization to resolve conflicts and address project challenges. Influence stakeholders outside of direct reporting lines regarding policies, practices, and procedures.

IT Program Manager for community connect. Looking for a seasoned epic analyst with project management experience. Will help grow the Community Connect program. Partner with IT and Operations to implement new SOWs, implement new volume based cost model, help with additional implementations of new Community Connect sites, and support a customer as a CSM.