What are the responsibilities and job description for the Printer Management Team Senior Analyst position at Sentara Health?
City/State
Virginia Beach, VA
Work Shift
First (Days)
Overview:
Overview
Sentara is seeking a Senior Analyst to join the Printer Management Team. This role is responsible for the day-to-day support, optimization, and maintenance of Sentara’s enterprise copy, print, and fax solutions across the organization.
This is a hybrid position, with the primary office location at Sentara Independence, and requires travel to Sentara facilities across Virginia and North Carolina.
The Senior Analyst performs all aspects of maintaining an optimized print environment, including configuration, installation, testing, and ongoing support of HP MFP printers and Xerox MFD devices. This role partners closely with vendors and internal stakeholders, evaluates end-user requests to recommend the most efficient solutions, and provides technical mentorship to junior team members.
The Senior Analyst works independently on complex issues, supports system enhancements and upgrades, and contributes to projects that improve operational efficiency, reliability, and cost effectiveness.
Education
Bachelor’s Degree in Information Technology, Computer Science, or a related field (Preferred)
OR
Experience may be accepted in lieu of a Bachelor’s Degree
No specific certification or licensure requirements
Experience
Benefits: Caring For Your Family and Your Career
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Virginia Beach, VA
Work Shift
First (Days)
Overview:
Overview
Sentara is seeking a Senior Analyst to join the Printer Management Team. This role is responsible for the day-to-day support, optimization, and maintenance of Sentara’s enterprise copy, print, and fax solutions across the organization.
This is a hybrid position, with the primary office location at Sentara Independence, and requires travel to Sentara facilities across Virginia and North Carolina.
The Senior Analyst performs all aspects of maintaining an optimized print environment, including configuration, installation, testing, and ongoing support of HP MFP printers and Xerox MFD devices. This role partners closely with vendors and internal stakeholders, evaluates end-user requests to recommend the most efficient solutions, and provides technical mentorship to junior team members.
The Senior Analyst works independently on complex issues, supports system enhancements and upgrades, and contributes to projects that improve operational efficiency, reliability, and cost effectiveness.
Education
Bachelor’s Degree in Information Technology, Computer Science, or a related field (Preferred)
OR
Experience may be accepted in lieu of a Bachelor’s Degree
- 5 years of relevant experience with a degree
- 7 years of relevant experience without a degree
No specific certification or licensure requirements
Experience
- 5–7 years of experience supporting and optimizing enterprise print, copy, and fax environments
- Experience with End User Support (Desktop) (particularly in a clinical environment) is preferred.
- Experience with printer installation, configuration and maintenance is a plus.
- Experience with Managed Print Services (especially HP and/or Xerox) is a plus.
- Strong analytical skills to evaluate customer requests and recommend optimized, cost-effective solutions
- Experience providing technical guidance, mentoring junior technicians, and managing work independently
Benefits: Caring For Your Family and Your Career
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Salary : $5,250