What are the responsibilities and job description for the Guest Services Representative position at Sentara and Careers?
Department and Name:
Physical Location: Harrisonburg, VA
Physical Location: Harrisonburg, VA
Employment Status: Regular-Full time
Shift: Multiple Shifts Available
Posted Date: December 19, 2025
Job Overview
Sentara Rockingham Memorial Hospital, located in Harrisonburg, VA, is hiring Guest Services Representatives – Full Time
The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. They are responsible for providing a welcoming and genuine environment and addressing concerns to ensure a smooth and comfortable experience for patients.
**Seeking incumbents with availability for 1pm – 11pm; schedule includes e/o weekend rotation**
Education
- High School Grad or Equivalent (Required)
Certification/Licensure
- No specific certification or licensure requirements
Experience
- Customer Service experience – 1 year (Required)
Talroo – Allied Health, customer service, guest services, front desk, reception, concierge
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