What are the responsibilities and job description for the Guest Relations Representative position at Sentara and Careers?
Sentara Halifax Regional Hospital is hiring a Guest Relations Representative
The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.
Will also cross train on the switchboard.
Flexi schedule - will be asked to work varying shifts on rotating days and hours (days, evenings, nights). Minimum 8 hours per week.
Education
High School Grad or Equivalent (Required)
Certification/Licensure
No specific certification or licensure requirements
Experience
Customer Service Experience - 1 year (Required)
Talroo - Allied Health, customer service, guest services, concierge, front desk