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Process Improvement and Lessons Learned Coordinator

Sentar
Charleston, SC Full Time
POSTED ON 11/6/2025
AVAILABLE BEFORE 1/6/2026

Sentar is proud to be an employee-owned company, fostering a culture of empowerment, collaboration, and innovation. Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering. We invite you to join the team where you can build, innovate, and secure your career.

Sentar is seeking a Process Improvement and Lessons Learned Coordinator!

Role Description:

The Process Improvement/Lessons Learned Coordinator plays a pivotal role in enhancing the efficiency, effectiveness, and innovation within the organization. This position is responsible for facilitating process improvement initiatives, capturing valuable lessons learned, and ensuring cyber audit readiness across various projects and programs. By collaborating with cross-functional teams, this role drives continuous improvement efforts, identifies best practices, and fosters a culture of learning and growth, while also ensuring compliance with cybersecurity standards and regulations. This position requires a high degree of self-motivation and organization.

  • Lead process improvement projects by applying Lean, SAFe, and other relevant methodologies to streamline workflows and enhance operational effectiveness.
  • Conduct process assessments, analyze data, and identify areas for improvement to optimize performance and resource utilization.
  • Develop and implement process improvement plans, including defining objectives, milestones, and success metrics.
  • Establish and maintain a comprehensive lessons learned program to capture insights, experiences, and best practices from projects and operations.
  • Facilitate lessons learned sessions with project teams, document findings, and disseminate knowledge effectively.
  • Analyze lessons learned data to identify recurring issues, trends, and opportunities for organizational improvement.
  • Ensure compliance with cybersecurity standards, policies, and regulations by implementing controls, processes, and procedures to maintain audit readiness.
  • Collaborate with cybersecurity specialists to assess and address vulnerabilities, gaps, and risks in coordinating responses to audit findings.
  • Support audit preparations, including gathering evidence, conducting assessments, and coordinating responses to findings.
  • Develop and deliver training programs on process improvement methodologies, cyber audit readiness, and related topics to empower team members.
  • Facilitate knowledge-sharing sessions to promote cross-functional learning and transfer of best practices in process improvement and cybersecurity.
  • Serve as a subject matter expert on process improvement, lessons learned, and cyber audit readiness, providing guidance and support to project teams.
  • Collaborate with stakeholders at all levels to promote awareness of improvement initiatives, lessons learned, and cybersecurity requirements.
  • Foster strong relationships with project managers, team leads, and other key stakeholders to drive engagement and participation.
  • Communicate regularly with leadership to provide updates on process improvement initiatives, lessons learned outcomes, cyber audit readiness status, and recommendations for organizational improvement.

Qualifications:

Clearance Level:

  • Ability to obtain Secret clearance
  • U.S. Citizenship required.

Experience:

  • Position may require up to 25% travel as needed.
  • Ability to perform analysis to develop procedures and techniques for work improvement.
  • Ability to ensure operational requirements are accomplished.
  • Experience with development and implementation of workflows.
  • Ability to develop and implement procedures and techniques for work improvement.
  • Ability to develop and implement an organized training program that supports new workflows and procedures.
  • Strong analytical and problem-solving skills.
  • Strong verbal and written communication skills.

Preferred:

  • Ability to read and understand policies and procedures.
  • Experience with data-driven process assessments and performance metrics.

Highly desired:

  • Knowledge of cybersecurity operations and audit requirements.
  • Experience with cross-functional project teams and process standardization initiatives.

Benefits at Sentar:

Our unique ownership model attracts top talent, giving employees the freedom to take initiative and drive meaningful improvements. In addition to cultivating a thriving and inclusive work environment, Sentar offers an extensive benefits package designed to support the well-being of employees and their families. Employee ownership is the foundation of our culture, promoting participation, teamwork, and accountability while ensuring long-term financial security and a commitment to excellence.

  • Voluntary Medical, Dental, Vision, with Health Savings or Flexible Spending Plan options
  • Voluntary Life, Critical Illness, Accident, and Long Term Care insurance options
  • Group Term Life, Short-Term and Long-Term Disability is provided by Sentar to all qualifying employees
  • Generous 401(k) match
  • Competitive PTO plan that graduates quickly with years of service
  • Other leave programs; holiday schedule along with bereavement, maternity, jury and military duty
  • Mental health awareness programs
  • Tuition reimbursement
  • Professional development reimbursement
  • Recognition and Awards programs

If you are not ready to apply for this position, submit your resume here to join our talent community. We'll keep you updated occasionally on new job opportunities.

Sentar is an Affirmative Action and Equal Opportunity Employer M/F/Vets/Persons with Disabilities

Our culture is one of inclusivity and support. Sentar is proudly an Equal Opportunity and VEVRAA Federal Contractor Employer M/F/Vets/Persons with Disabilities. Follow these links to learn more about your rights: EEO Is the Law Poster; EEO Is Law Supplement; and Pay Transparency.

We want you to build your career at Sentar, so if you are an individual with a disability and require a reasonable workplace accommodation applying for a job or at any point in the employment process, contact the Recruiting Manager at recruiting@sentar.com. Please indicate the specifics of the assistance needed. Thank you for considering Sentar in your employment search.

Build, Innovate, Secure Your Career at Sentar.

Salary.com Estimation for Process Improvement and Lessons Learned Coordinator in Charleston, SC
$84,323 to $102,375
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