What are the responsibilities and job description for the Premium Seating Specialist position at Senior Vice Pres Advancement?
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Job Description
Duties include:
- Assist with premium operations for Women’s Basketball and Baseball.
- Assist with premium seating logistics, suite holder experience, and vendor coordination.
- Greet and welcome premium seating guests as they enter VT Athletics facilities.
- Resolve any service issues encountered by premium product guests.
- Assist with any special requests received from premium seating guests.
- Assist in any other service-related game day duties as necessary or as may be assigned by the Assistant Director of Donor Experience & Stewardship.
- Assist in supervising the Premium Hospitality Assistants on game days.
- Routine face-to-face personal interaction with other VT Athletics personnel and premium seating patrons at Virginia Tech Athletics events and other Club events; therefore, job responsibilities must be physically performed in the athletics venues.
- Other duties as assigned.
Required Qualifications
Proven experience in a fundraising environment, with a specific focus on hospitality management, premium seating, and/or operations.
Past experience building relationships with ticket buyers and donors of all levels in the premium seating space.
Proven ability to build and execute a plan focused on delivering a first-class experience in a live entertainment venue.
Preferred Qualifications
Bachelor’s degree in business, marketing, communications, sports management, or a related field.
Technical experience working with Paciolan, Salesforce, Blackbaud or similar customer relationship management software.
Ability to work in a fast-paced operations environment, and able to quickly solve problems as they arise.
Cross-collaborative mindset with the ability to work with a range of teams and individuals that are involved in the premium seating experience.
Pay Band
3
Overtime Status
Non-Exempt: Eligible for overtime
Appointment Type
Regular
Salary Information
$48,000 - $53,000
Hours per week
40
Review Date
11/21/2025
Additional Information
Unable to Sponsor Work Visas.
Ability to work nights and weekends, and participation in college or university programs when possible.
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Advancement HR at advhr@vt.edu during regular business hours at least 10 business days prior to the event.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $48,000 - $53,000
