What are the responsibilities and job description for the Home Care Branch Manager (Field Operations) position at Senior Solutions Home Care?
Description
Senior Solutions Home Care s a locally owned, non-medical home care agency serving seniors and adults with disabilities across Tennessee. We are seeking a healthcare field leader to oversee client services, supervise caregivers, and support local branch growth.This is a hands-on field operations role. Candidates must have prior experience in home care, healthcare, or community-based services.
The Branch Manager is responsible for
- Conducting in-home client assessments and supervisory visits
- Coaching and holding caregivers accountable to performance standards
- Addressing client concerns and resolving service issues professionally
- Ensuring compliance with company policies and state regulations
- Supporting intake and service starts
- Building relationships with referral partners and community organizations
- Contributing to branch growth and client census
You will spend significant time in the field — in client homes and within the community.This role requires independent decision-making, professionalism, and comfort having direct performance conversations.
Requirements
What We’re Looking For
- 2 years of experience in home care, healthcare operations, assisted living, or community-based services
- Experience supervising, coaching, or conducting quality visits with staff
- Experience handling client or family concerns
- Strong communication and documentation skills
- Professional presence in client homes and healthcare settings
- Ability to work independently and manage multiple priorities
Required:
- Valid driver’s license and reliable transportation
- Ability to travel locally (up to 50 miles)
- Ability to pass background and drug screening
Preferred:
- Experience in non-medical home care
- Experience with care management systems
- Community outreach or referral relationship experience
What This Role Is Not
- Not a retail management position
- Not a desk-based administrative role
- Not a bedside-only caregiving role
This is a field-based healthcare leadership role focused on quality, accountability, and growth.
Benefits
- Medical, dental, vision insurance
- 401(k) retirement plan
- Company vehicle with gas card
- Paid Time Off (PTO) paid holidays
- Daily pay option
- Employee Assistance Program (EAP)
- Employee discount program
If you have healthcare field experience, are comfortable supervising staff, and are ready to step into a leadership role with accountability, we encourage you to apply.Senior Solutions Home Care is an Equal Opportunity Employer.
Salary : $36,500 - $40,500