Branch Director - Home Care

Description

Lead, Grow, and Own the Memphis Market

Senior Solutions Home Care is seeking a Branch Director to own and grow our Memphis region. This field-based leadership role is responsible for client census growth, caregiver performance, and operational excellence across the territory.

You will be the primary in-market leader—building referral relationships, supporting caregivers, and ensuring exceptional client experiences. This role is ideal for self-directed leaders who thrive on accountability, independent decision-making, and making a meaningful impact in the community.

Compensation: Base pay starts at $55k, with opportunity to earn up to $90k through branch performance incentives.

• Build and maintain strong referral relationships with hospitals, rehab centers, and community partners
• Drive client growth and service expansion within your territory
• Represent Senior Solutions in the community and strengthen our local presence
  

Client Experience & Quality Oversight

• Conduct client assessments, supervisory visits, and satisfaction follow-ups
• Ensure high-quality care delivery and promptly resolve client concerns
• Identify opportunities to expand services based on client needs
  
  

Caregiver Leadership & Accountability

• Supervise, coach, and support caregivers in the field
• Reinforce performance standards, professionalism, and compliance
• Take decisive action on performance issues in accordance with company policy
  

Operational Leadership

• Serve as the primary point of accountability for branch outcomes
• Track key metrics and implement operational improvements
• Handle urgent client or caregiver escalations, including after-hours as needed.

Why Join Senior Solutions Home Care

We are a locally owned, independently operated home care agency serving Tennessee seniors for over 15 years. We value accountability, integrity, and measurable results, and we invest in leaders who take ownership and make a meaningful difference in the communities they serve.

This role is perfect for someone ready to step up, lead a market, and grow their compensation through performance.

Requirements

Minimum Qualifications (required) 

• 3 years of leadership experience in home care, healthcare, or community-based services
• Proven ability to own operational outcomes, supervise staff, and drive results
• Comfortable making independent decisions and solving problems in the field
• Strong interpersonal, communication, and relationship-building skills
• Valid driver’s license and reliable transportation
• Ability to pass background check and drug screening
  
  

Preferred Qualifications 

• Home care or community-based services leadership experience
• Proven track record of growing client census or territory performance
• Field-based leadership experience with minimal supervision
• Familiarity with Memphis healthcare and senior services community
  
  

Work Environment

• Majority of time spent in the field supporting clients, caregivers, and referral partners
• Independent work environment with strong leadership support

Opportunity to directly impact market growth and branch success

Salary : $55,000 - $90,000