What are the responsibilities and job description for the Executive Director position at Senior Living?
Executive Director – Gardens at Sumter
(Recruitment managed by ALG Senior)
About the Community
Gardens at Sumter is an exceptional assisted living community, committed to ensuring that every resident receives care tailored to their unique needs at every stage of life. Our mission is to create the best possible quality of life for those we serve, and our team strives daily to provide personalized support, comfort, and engagement.
Position Summary
Gardens at Sumter, through consulting with ALG Senior, is seeking a dynamic Executive Director (ED) to lead our community. The ED will oversee all day-to-day operations, ensuring residents receive exceptional care and service. This role requires a leader who can effectively partner with staff, residents, families, vendors, providers, and regulatory agencies. The ED must be an excellent communicator, a problem-solver, and a compassionate leader who thrives in a customer-service driven environment.
Essential Duties and Responsibilities
- Provide leadership and oversight for all departments, working closely with department heads to ensure resident, family, and associate satisfaction.
- Support, coach, and empower department heads in recruitment, retention, onboarding, staffing, and performance management. Step in as interim leadership when necessary.
- Operate within established budgetary guidelines, ensuring fiscal responsibility.
- Meet with residents and families regularly to address and resolve concerns, preferences, and feedback.
- Ensure compliance with all state, local, and federal regulations.
- Actively participate as a sales leader—supporting the marketing team, giving tours, and building relationships with prospective and current residents.
- Oversee property standards, ensuring the community environment is maintained to the highest quality and rooms are move-in ready.
Minimum Requirements
- Bachelor’s degree in a related field preferred.
- Minimum of 3 years’ leadership experience in assisted living, skilled nursing, or senior living industry preferred.
- Current North Carolina Assisted Living Administrator’s License required.
- Strong history of hiring, directing, and managing staff successfully.
- Knowledge of DHSR regulations and must be certified and in good standing.
- Excellent communication skills with residents, families, staff, regulators, hospitals, and the public.
- Compassion for and commitment to serving older adults.
Benefits
- Competitive wage package (based on experience).
- Work/life balance and supportive environment.
- Paid orientation and training.
- Comprehensive benefits including medical, dental, and vision insurance.
- Short- and long-term disability coverage.
- Paid time off and holiday pay.
