Business Office Manager

The Business Office Manager directs the daily business office operations and procedures such as bookkeeping, preparation of payroll, recruiting, employee onboarding, personnel and information management, filing systems, reporting, requisition of supplies, and other clerical services. Strict adherence to company policies, and procedures as well as state regulations is required.

Bookkeeping Responsibilities:
•Maintenance of A/R software (resident information input, lease set up, cash/deposit posting), accurate rent roll and occupancy records
•Monitoring of scheduled rent increases and other fee increases. Assisting with the communication of increases to residents/responsible party
•Monthly preparation and distribution of resident billing; follow up on outstanding accounts; preparation for collections; preparation of bank deposits; monitoring of A/R to ensure timely receipt of payments.
•Preparation of weekly reporting to Home Office
•Accounts Payable

Human Resources & Payroll Functions:
•Employee Recruiting and Pre-employment Screening (Background checks, Drug-testing)
•New Hire Orientation/onboarding, completion of New Hire Paperwork and New Hire Reporting
•Set up and maintenance of employee personnel and medical files in compliance with federal and state regulations as well as with company policies
•Support with HR-related issues, payroll and benefits questions
•Preparation of monthly HR reporting to Home Office
•Tracking/Scheduling of employee training/in-services, performance evaluations, time off
•Leave administration
•Worker's Compensation Claim reporting
•Daily Time clock review and employee timesheet management
•Processing and timely submission of bi-weekly payroll to Home Office ; Review of paychecks for accuracy and their distribution on payday
•Completion of Employment verification, Unemployment /Reemployment Assistance inquiries
•Implementation of employee engagement and recognition programs


Supervisory Responsibilities:
•Supervision of Reception Desk/Administrative Support Associates


Qualifications:
• Associate's degree (A.A.) or equivalent from two-year College or technical school
• 2 years related experience and/or training
• Ability to read and interpret documents such as safety rules and procedure manuals
• Ability to write routine reports and correspondence
• Excellent oral and written communication skills
• Knowledge of Accounting software; Database software; Human Resource systems; Payroll systems; Spreadsheet software and Word Processing software
• Ability to use standard office equipment, such as copier, fax machine, multi-line telephone system, postage meter, etc.
• Basic knowledge of HR laws and industry-related federal and state regulations a plus
• Self-starter with attention to detail
• Exceptional interpersonal and customer service skills
• Exceptional organizational, time-management, and public speaking skills
• Demonstrated ability to manage multiple competing priorities in a fast paced environment and to handle confidential information
• Able to handle stress and problems effectively and maintain a professional demeanor in all situations
• Ability to work some weekends (Manager on Duty).
• Hospitality experience a plus
• Bilingual skills a plus


This position offers a competitive compensation package, including health benefits, paid time off and employer-matched 401(k) retirement plan.


Equal Opportunity Employer & drug-free Workplace