Customer Service Representative

As one of the leading final expense companies in the nation, Senior Life Insurance Company is passionate about giving the best service to our customers. As a customer service representative for Senior Life, you will be given the opportunity to help families and agents on a daily basis. The main responsibility of our Customer Service Representative is to provide an exceptional customer service experience in a timely manner for clients of Senior Life Insurance Company. The position offers an opportunity for individuals to grow within the industry and establish a long-term career with a nationwide company. Responsibilities: Provide a personalized experience for every single client through product expertise and outstanding service Have a thorough understanding of Senior Life Insurance Company products and services Keep records of customer interactions, process customer accounts and file documents Manage all phases of the client experience from initial contact through delivery Represent our brand through communication, personal appearance, and professionalism Build sustainable relationships of trust with clients through open and interactive communication Other job duties as assigned Basic qualifications: High school diploma Bilingual is a plus Excellent communication skills Excellent computer proficiency Ability to meet deadlines in a timely manner Strong customer service and communication skills Proficient in Microsoft Office and data entry Experience in call center or outbound calling Insurance Industry experience is a plus but not a requirement, we provided training Job Type: Full-time Pay: $15.00 - $17.00 per hour Shift: 8 hour shift Ability to Commute: Thomasville, GA 31792 (Required) Work Location: In person