Office Manager

Company Description Senior Helpers is a premier provider of in-home senior assistance, helping older adults remain safely in their homes despite age-related illnesses and mobility challenges. The organization operates through more than 320 franchised and company-owned locations across 43 states, Canada, and Australia, and has cared for tens of thousands of seniors since 2002. Senior Helpers leads the industry with specialized training programs, including Senior Gems® for Alzheimer’s and Dementia care and the first formal Parkinson’s Care training program. The company is certified as a Great Place to Work and has been recognized by Fortune Magazine as a best place to work, reflecting a strong culture of meaningful, mission-driven work. Team members can pursue rewarding careers in corporate, managerial, administrative, and caregiving roles, all focused on improving the lives of seniors.

Role Description The Office Manager is a full-time, on-site role based in Orange, CT. This position oversees daily office operations, including managing administrative workflows, coordinating schedules, maintaining client and caregiver records, and ensuring efficient use of office equipment and systems. The Office Manager serves as a primary point of contact for clients, caregivers, and visitors, providing professional customer service and clear communication. Responsibilities include supporting hiring and onboarding processes, assisting with billing and payroll documentation, maintaining compliance with company policies, and preparing routine reports for local leadership. The role contributes to a positive, organized work environment that supports high-quality in-home care services for seniors.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to interact effectively with clients, caregivers, and internal team members.
• Candidates should possess Office Administration and Administrative Assistance skills to manage records, scheduling, and day-to-day office workflows.
• Candidates should possess practical experience with Office Equipment and basic office software to support efficient and accurate operations.
• Relevant skills such as organization, time management, attention to detail, and problem-solving are highly beneficial.
• Prior experience in healthcare, home care, or a service-focused environment is a plus.
• High school diploma or equivalent required; additional education or training in business, administration, or a related field is preferred.
• Ability to work on-site in Orange, CT and maintain confidentiality of sensitive information.