Office Manager

Lead your Conifer office team to success! As our compassionate and proactive Office Manager (leadership), you will oversee general office operations, billing and payroll, and the maintenance of both physical and electronic files. You will also mentor and support other departments as needed, but most importantly, you'll help improve lives in your community. This is a new franchise location, so you'll also need an entrepreneurial attitude! Office opening in July.

Why Work for Senior Helpers Foothills - Great Place to Work® Certified

• Autonomy: We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging.
• Leadership Role: You will set up the office the way you want it, including which caregivers to hire and when to hire them.
• Task Variety: We provide an engaging workday that uses your various skill sets to avoid monotony.
  
  
  

Duties:

Customer and Caregiver Centered Mindset

• Answer and screen incoming phone calls in a pleasant, courteous manner.
• Input client leads into home care software and create and send client welcome packets and prospect information.
• Schedule and provide training for caregivers
  
  
  

Billing - Accounts Receivable & Payable

• Ensure invoices are completed accurately, timely, and according to company policy.
• Maintain all necessary records for state audits and franchise obligations
• QuickBooks skills
  
  
  

Payroll & Recruitment

• Collect and organize time sheets
• Complete caregiver and internal payroll according to schedule.
• Assist with billing and payroll functions to meet company deadlines.
• Complete caregiver reference checks and criminal background checks
• Create new hire packets and employee handbooks.
• Verify complete caregiver information in the file after hiring.
• Input caregiver information into home care software
  
  
  

Clerical:

• Prepare client and caregiver files, including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentation.
• Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible.
• Complete other duties and responsibilities as assigned.
  
  
  

Job Qualifications;

• Minimum of two years in an office managerial setting
• Patience, kindness, no drama
• Ability to communicate pleasantly and effectively with callers and internal staff, even when frustrated
• Must be able to pass a full background check
• Team player, excellent verbal and written communication skills, adaptable in different situations, and possesses excellent client interaction skills
• Required: QuickBooks. General knowledge: WellSky, Infiniti HR, Crexendo phone system, Hireology, HIPAA, CDPHE,
• General knowledge: 6 Colorado Code of Regulations 1011-1 Chapter 26 and Chapter 2
• Must complete 8 hours of Administrator Training with the State of Colorado (we'll pay for your certificate) if hired
• Must complete Senior Helpers training if hired
• Must be in compliance with the state-regulated vaccine schedules
  
  
  

Job Benefits:

• Since this is a starting franchise, you'll be researching 401(k) matching, health insurance, PTO, and Bonus Structure
• This role is intended to grow into the Director of Operations position, which starts at $75K.
  
  
  

About Senior Helpers:

We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.

We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.

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