Senior Center Coordinator

The Senior Friendship Center has an opening for

Senior Center Coordinator

Are you passionate about creating welcoming spaces where older adults can connect, stay active, and thrive? Senior Friendship Centers is looking for a Senior Center Coordinator to support the daily activities of our senior activity center. The Senior Center Coordinator plays a key role in ensuring our center runs smoothly and feels inviting to members, visitors, and volunteers. This position supports daily operations, front desk services, activities, events, and volunteer support while serving as a trusted support to the Senior Center Manager.

We are looking for someone who will serve our senior center with our core values of compassion, respect, collaboration, and integrity. The Senior Center Coordinator will have excellent customer service skills, strong organization, professional communication, and possess a friendly and outgoing personality. Being bilingual in English and Spanish is preferred.

The Senior Center Coordinator is a Monday-Friday, Full-time position working around 40-hours. Fulll-time benefits include generous PTO and holidays, health/vision/dental plans, a 403(b) match, and working for a recently recognized Top Workplace. Make a positive impact on the lives of seniors in our community every day. Apply today!

Essential Functions:

Operational:

• Support the daily operations of the Senior Center, including opening and closing procedures to ensure a safe and welcoming environment.
• Handle basic cash processes, including delivering cash boxes to the bistro and thrift areas and reconciling funds for deposit at the end of day.
• Assist the Senior Center Manager with volunteer coordination, including onboarding support, tracking volunteer hours, and submitting monthly reports to the Volunteer Department.
• Conduct tours and provide information to visitors and prospective members as needed.
  Assist the Senior Center Manager with room setup and teardown for programs, activities, and special events.
• Serve as a resource to members, guests, and volunteers by sharing information about Senior Friendship Centers programs and services.
• Provide training and ongoing support to volunteers assisting on the floor and in the bistro; assist with restocking and reordering bistro items as needed.
• Assist the Senior Center Manager with decorating the center for holidays and events to create a warm and engaging atmosphere.
• Support logistics for center rentals and after-hours events; flexibility to work evenings and weekends for featured programs or special occasions.

Organizational:

• Attend staff meetings, training, and seminars as required.
• Must comply with all Senior Friendship Centers personnel policies.
• Must protect the safety and health of staff, volunteers, participants, and others by observing and following the organization’s safety and incident policies.
• Report any incident of abuse or neglect as mandated by the state guidelines.

Supervisory Responsibilities: 

• None

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work environment may vary between locations and include stairs and a moderate to loud noise level.
• Sound within the Senior Center may be considered loud, at times.
• Senior Friendship Centers is a drug-free and smoke-free workplace.

Other Duties:

Please note while this job description is intended to be an accurate reflection of the primary requirements of the job, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management reserves the right to add or remove duties, responsibilities, and activities at any time with or without notice when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate.

Competencies: 

• Excellent customer service and interpersonal skills.
• Ability to communicate with the public in person and on the telephone.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and adapt to the needs of the organization.
• Ability to interact professionally with all staff, clients, diners, volunteers, and community partners.
• Must be friendly, flexible, able to handle challenges, and able to work with limited supervision.
• Bilingual preferred (English/Spanish) 

Education, Experience, Licenses, and Certifications:

• Associate degree or equivalent combination of education, training, and related experience that provides the knowledge and skills to perform the essential functions of the position.
• Prior experience in a customer service, recreation, or community-based setting preferred.
• Basic computer proficiency, including familiarity with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Ability to use or learn basic technology tools such as smart TVs, apps, and connecting media via Bluetooth, USB, or HDMI.
• CPR/AED certification preferred or willingness to obtain certification within a reasonable timeframe.

Physical Demands: 

• Prolonged periods sitting and standing. 
• Lifting and moving chairs and tables regularly. 
• Must be able to lift 30 pounds.
• Must be able to independently access various departments of a given location.

Travel: 

• Some travel may be required to complete administrative tasks.
• Occasional travel to assist other program sites may occur. 
• Must have reliable transportation. 
• A valid driver’s license and proof of insurance are required for all work-related travel.        

Additional eligibility requirements:

• Satisfactory clearance of a fingerprint-based, level II background screening and pre-employment substance abuse testing is required.  
• Must be authorized to work in the United States. 

Affirmative Action/EEO statement:

It is the policy of Senior Friendship Centers to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.