Caregiving Institute Director

Excellent Opportunity for an experienced Director level educator to make a difference in the lives of seniors and their caregivers!

Healthcare Education senior living certifications assisted living trainer dementia 

The Director of the Caregiving Institute at Senior Friendship Centers is a visionary and entrepreneurial leader responsible for designing, launching, and scaling a comprehensive education and certification institute focused on dementia care, aging services, and caregiving workforce development. This role will lead all aspects of curriculum development, training delivery, instructor recruitment, certification management, partnership cultivation, and strategic growth initiatives.

The Director will establish the Institute as a regional center of excellence and expand its reach through virtual learning platforms, employer partnerships, and national collaborations. The position requires a dynamic leader who combines operational excellence, educational expertise, business development acumen, and a passion for improving the quality of care for older adults and individuals living with dementia.

This is a full-time (40 hours/week), Monday–Friday position with occasional travel and events outside of regular business hours. We offer a robust benefits package including health, dental, and vision coverage; generous paid time off; paid holidays; a 403(b) retirement plan with employer match; and—most importantly—the chance to do meaningful work with an organization that truly cares. If you’re ready to make an impact, we’d love to hear from you—apply today!

Essential Functions:

Strategic Leadership & Institute Development

• Lead the development and launch of a new Caregiving Institute at Senior Friendship Centers aligned with organizational mission and long-term growth objectives. 
• Establish and execute against strategic goals, operational plans, and performance metrics for the Institute. 
• Build scalable systems and infrastructure to support regional and national expansion. 
• Identify emerging trends, best practices, and workforce needs in dementia care and caregiving education. 
• Collaboratively develop annual budgets, forecasts, and sustainability plans for Institute operations. 
• Represent the Institute at conferences, industry meetings, and community events. 

Curriculum Development & Educational Oversight

• Design and oversee development of caregiver training curricula, including dementia-specific education programs. 
• Ensure curriculum reflects evidence-based practices, regulatory requirements, and adult learning principles. 
• Develop certification and re-certification standards and processes. 
• Lead continuous curriculum evaluation and revision to ensure relevance and effectiveness. 
• Create pathways for in-person, hybrid, and virtual training delivery. 
• Ensure educational content is culturally responsive, accessible, and aligned with workforce demands. 

Training Operations & Quality Assurance

• Recruit, hire, train, and supervise instructors, trainers, and educational consultants. 
• Oversee scheduling, delivery, and quality management of all training programs. 
• Establish evaluation systems to measure participant outcomes, satisfaction, and competence achievement. 
• Maintain compliance with accreditation, certification, and applicable state or industry standards. 
• Implement quality assurance practices for both live and virtual learning environments. 

Certification Program Management

• Explore opportunities for continuing education credits, licensure recognition, and industry accreditation. 
• Implement existing and potentially develop new credentialing processes and documentation systems. 
• Develop and administer caregiver certification and re-certification programs. 
• Ensure integrity and consistency of assessments and competency validation. 

Partnership Development & Community Engagement

• Build strategic partnerships with healthcare providers, senior living organizations, home care agencies, hospitals, educational institutions, and community organizations. 
• Develop referral pipelines for individuals seeking caregiver training and certification. 
• Cultivate partnerships with employers seeking dementia-specific workforce education and certification. 
• Identify opportunities for sponsored training programs, grants, and collaborative initiatives. 
• Promote the Institute through outreach, presentations, networking, and business development activities. 

Business Development & Growth Strategy

• Develop programs and services targeted toward professional caregivers, private-duty caregivers and family caregivers. 
• Expand the Institute’s geographic reach through virtual education and national partnerships. 
• Identify revenue-generating opportunities including corporate training, certifications, licensing, and consulting services. 
• Support marketing and recruitment efforts to increase enrollment and employer engagement. 
• Collaborate with leadership to position the Institute as a recognized leader in caregiver education and dementia training. 

Supervisory Responsibilities:

• Program Assistant
• Institute Instructors (staff and contracted)

Working Conditions:

• Hybrid work environment with occasional evening or weekend events and trainings.
• Local and regional travel required; national travel may increase as the Institute expands.
• Ability to facilitate presentations and training sessions in person and virtually. 

Key Performance Indicators (KPIs):

• Curriculum quality and certification compliance standards 
• Trainer recruitment and retention success 
• Enrollment and certification completion rates 
• Growth in employer and community partnerships 
• Successful launch and operationalization of the Caregiving Institute at SFC
• Participant satisfaction and training outcomes 
• Expansion of virtual training programs and geographic reach 
• Revenue growth and program sustainability 

Preferred Leadership Characteristics:

The ideal candidate is:

• Mission-driven and passionate about improving care for older adults and individuals living with dementia 
• Innovative and entrepreneurial 
• Collaborative and relationship-oriented 
• Strategic yet hands-on 
• Comfortable building systems from the ground up 
• Skilled at balancing educational excellence with operational growth and sustainability 

Physical Demands: 

• Prolonged periods sitting, standing, and walking.

• Must be able to lift up to 40 pounds.

• Must be able to independently access various departments of a given location.

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work environment may vary between locations and include stairs, office space adaptation when traveling, and a moderate noise level.  
• Drug free and Smoke free workplace. 

Travel: 

• Occasional travel to all SFC sites will be required. 
• Must have reliable transportation and a valid FL driver’s license for all work-related travel.    

Additional eligibility requirements:

• Satisfactory clearance of a fingerprint based, level II background screening and pre-employment substance abuse testing is required.  

• Must be authorized to work in the United States. 

Affirmative Action/EEO statement:

It is the policy of Senior Friendship Centers to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.

Qualifications:

Education, Experience, Licenses and Certifications

• Bachelor’s degree required; Master’s degree in Healthcare Administration, Education, Gerontology, Nursing, Social Work, Public Health, Business Administration, or related field preferred
• Minimum of 5–7 years of progressive leadership experience in education, workforce development, healthcare training, aging services, or related field
• Experience developing curriculum and training programs required
• Experience in dementia care, caregiving services, aging services, or healthcare workforce development strongly preferred
• Experience managing virtual learning platforms and online education delivery preferred
• Demonstrated success in partnership development and business/community engagement

Competencies:

• Ability to build programs from concept through implementation and growth
• Expertise in adult learning methodologies and instructional design
• Exceptional leadership, organizational, and project management skills 
• Strong understanding of dementia care principles and caregiver workforce needs
• Strong business development and relationship-building capabilities
• Excellent written, verbal, and presentation communication skills
• Experience with certification management, accreditation, or compliance standards preferred
• Ability to analyze data and use outcomes to drive continuous improvement
• Entrepreneurial mindset with ability to innovate and scale programs strategically
• Proficiency with learning management systems (LMS), virtual training technologies, and Microsoft Office Suite