What are the responsibilities and job description for the Transportation Scheduler position at Senior Care Partners PACE?
The Program of All-Inclusive Care for the Elderly (PACE) offers a variety of services, with many of them provided onsite at a PACE Center.
PACE is an alternative to nursing home care and – through an interdisciplinary care team (IDT) of physicians, nurse practitioners, nurses, social workers, therapists, van drivers, and aides – coordinates and provides preventive, primary, acute, and long-term care services, so older individuals can continue living in the community.
Why You'll Love it Here:
Senior Care Partners PACE is looking for a detail-oriented, compassionate Transportation Scheduler to coordinate safe, reliable, and efficient transportation for our participants. In this role, you'll work closely with participants, caregivers, healthcare staff, and transportation vendors to ensure every ride supports timely access to medical appointments and PACE services.
If you're organized, enjoy problem-solving, and thrive in a collaborative environment, we'd love to meet you!
What You'll Do
If you’re ready to do meaningful work in a place where you feel you truly belong, where partnership drives every interaction, and where excellence and ownership guide how we care for our participants and one another, we invite you to apply. Senior Care Partners PACE is proud to be an Equal Employment Opportunity employer.
PACE is an alternative to nursing home care and – through an interdisciplinary care team (IDT) of physicians, nurse practitioners, nurses, social workers, therapists, van drivers, and aides – coordinates and provides preventive, primary, acute, and long-term care services, so older individuals can continue living in the community.
Why You'll Love it Here:
- Purpose
- Professional Development
- Paid Holidays
- PTO and Sick Time
- Internal opportunities for growth
- Team Support
- Competitive Pay
- Medical, Dental, Vision Insurance
- Life insurance
- 403(b) Retirement Savings
- Employee Assistance
- And MORE!
Senior Care Partners PACE is looking for a detail-oriented, compassionate Transportation Scheduler to coordinate safe, reliable, and efficient transportation for our participants. In this role, you'll work closely with participants, caregivers, healthcare staff, and transportation vendors to ensure every ride supports timely access to medical appointments and PACE services.
If you're organized, enjoy problem-solving, and thrive in a collaborative environment, we'd love to meet you!
What You'll Do
- Schedule and coordinate transportation for participant appointments and PACE services.
- Communicate daily with clinic schedulers, referral coordinators, transportation vendors, participants, and caregivers.
- Notify participants of transportation pick-up times and appointment details.
- Monitor and adjust transportation schedules to accommodate changing participant needs.
- Collaborate with the interdisciplinary care team (IDT) to support participant-centered care.
- Participate in transportation assessments and care planning.
- Maintain accurate documentation in participants' medical records.
- Build and maintain positive working relationships with transportation providers and community partners.
- Complete required training and perform other duties as assigned.
- High school diploma or equivalent required.
- One to two years of scheduling or dispatch experience preferred.
- Experience working with older adults, frail elderly, or long-term care populations preferred.
- Strong organizational, time management, and multitasking skills.
- Excellent verbal and written communication skills.
- Ability to solve problems, prioritize tasks, and make sound decisions independently.
- Proficiency with computers, scheduling systems, and data entry.
- Must be fully vaccinated or willing to become vaccinated against:
- Influenza, MMR, Varicella, Tdap/Td, COVID-19, and Hepatitis B
- Must meet CMS competency standards prior to working independently
- Must be willing to work beyond normal hours
- Comfortable working in varied home environments and all weather conditions
If you’re ready to do meaningful work in a place where you feel you truly belong, where partnership drives every interaction, and where excellence and ownership guide how we care for our participants and one another, we invite you to apply. Senior Care Partners PACE is proud to be an Equal Employment Opportunity employer.