Hybrid Bilingual Parent Partner

Did you feel confused and overwhelmed navigating mental health services and resources for you child? If so, we encourage you to join our team and be a guiding light for other parents and caregivers navigating their own services. As a Parent Partner you will walk alongside families, offering one-on-one and group support grounded in their own lived experience. You will partner with parents/caregivers to navigate systems, ensure they feel heard, and stay engaged in the Wraparound process with empathy, guidance, and encouragement. Our Parent Partner supports with community connection and leadership, ensuring family values and priorities shine through and help families build confidence, strengthen their voices, and move toward care plan goals.

About Seneca

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities

• Provide and communicate guidance, expertise, and support for parents and caregivers one-on-one and in group settings
• Help youth, caregivers, and family members understand the mandates and perspectives of other team members while navigating through county systems
• Use knowledge of community resources, school systems, or other mental health services to help families identify and connect to a family safety network and/or natural support team in the community
• Ensure parent/caregivers perspectives shape planning decisions, safety and crisis plan, and service strategies
• Actively contribute to team planning, implementation, and evaluation of care plans
• Attend and participate in mental health awareness activities in the community
• Participate in weekly supervision/mentorship with the supervisor or designee
• Maintain accurate documentation including mental health notes, timesheets, expense reports, and mileage
• Participate in on-call rotation
• Utilize crisis communication and de-escalation techniques
  
  

Qualifications

REQUIRED:

• Personal lived experience as the parent or legal guardian of a youth who received services from child-serving systems (child welfare/foster care/adoption, juvenile justice/probation, mental/behavioral health, special education, etc.)
• Bilingual Spanish skill set, pass language proficiency assessment
• High school diploma/GED
• Flexible schedule with ability to work evenings and weekends as needed
• Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time
• At least 18 years of age
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
  
  

Preferred

• Strong organization and communication skills
• Ability to maintain healthy boundaries while building trust
• Ability to work as a part of a multidisciplinary team in a fast-paced environment
  
  

SCHEDULE

• Full-time;
• Monday - Friday, 9am - 5:30pm
• Hybrid; provide in-person services daily & ability to complete administrative tasks remotely
• On-call 3 - 4 times per month; scheduled ahead of time with supervisor
  

Benefits

• Starting at $26.40 - $28.90 per hour, commensurate with experience
• Salary increases each year
• Mileage reimbursement
• Stipends provided to staff members participating in the emergency on-call shifts
• 5 weeks of Paid Time off and 11 Paid Holidays
• Comprehensive benefits package:
• Medical, dental, vision, chiropractic, acupuncture, fertility coverage
• Long-term disability, family leave, and life insurance
• 50% paid premiums for dependents
• 403b Retirement Plan
• Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Promotional opportunities across the agency in California and Washington