What are the responsibilities and job description for the Tool Repair Technician - Service Center position at Senco Products, Inc.?
Company Overview
KYOCERA SENCO Industrial Tools, Inc. is a trusted leader in designing and manufacturing industrial tools and fastening solutions. With nearly a century of excellence, we are committed to innovation, quality, and the growth of our team members. Our culture fosters a collaborative environment where every employee plays a vital role in our success, and we take pride in maintaining a strong work-life balance.
Location | Hickory, North Carolina
Hybrid/Onsite | Onsite at the Service Center
Schedule
- Full Time (40 hours/week)
- Monday through Friday as follows:
- Monday–Thursday 8:00 AM–5:00 PM
- Friday 8:00 AM–4:00 PM
Position Summary
We are seeking a Tool Repair Technician to join our Service Center Team in Hickory, NC.
This hands-on role is responsible for repairing and reconditioning SENCO pneumatic tools, assembling new tools, and supporting inventory management. Ideal candidates will have strong mechanical aptitude, experience with pneumatic tool repair, and the ability to read schematics and interpret blueprints.
This position offers the potential for career growth into customer site tool repair, account support, and eventually Technical Service Specialist roles.
Key Responsibilities
- Repair and recondition SENCO pneumatic tools and related equipment.
- Assemble new tools and ensure quality standards are met.
- Read and interpret schematics, blueprints, and technical documentation.
- Maintain accurate inventory records and assist with cycle counts.
- Collaborate with team members to ensure efficient workflow and customer satisfaction.
Support occasional customer site visits and assist sales representatives with tool-related needs.
Qualifications
- A high school diploma/GED is preferred, ideally within mechanical skilled trade.
- Mechanical aptitude and ability to troubleshoot and repair pneumatic tools.
- Experience in tool repair, assembly, or maintenance strongly preferred.
- Ability to read schematics and interpret blueprints.
- Inventory management experience is a plus.
- Technical school graduates or candidates with hands-on mechanical experience encouraged to apply.
Requirements
- Ability to lift up to 75 lbs and stand for prolonged periods.
- Reliable transportation to commute to Hickory Service Center.
Willingness to work onsite for at least the first 6–8 months.
Compensation & Benefits
- Competitive starting hourly pay with clear pathways for career advancement.
- Medical, dental, and vision insurance.
- 401(k) with company match and immediate vesting.
- Paid time off granted weekly.
- 9–11 paid holidays annually.
- Tuition reimbursement for continuing education.
- Employee tool purchase program with discounts on SENCO products.
Why Join Us?
Our team members enjoy a supportive and dynamic work environment where continuous learning and professional growth are encouraged. Join us to become a part of a company that values innovation, quality, and employee well-being.
For more information and a look inside the SENCO culture, visit www.senco.com or on LinkedIn
KYOCERA SENCO Industrial Tools is proud to be an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We strictly prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, age, veteran status, or any other protected characteristic as defined by applicable federal, state, or local laws.
This commitment applies to every aspect of employment at KYOCERA SENCO—including recruitment, hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. All employment decisions are made based on qualifications, merit, and business needs.
To learn more, please review our full EEO Policy.