What are the responsibilities and job description for the Table Games Floor Supervisor - FT position at Seminole Casino Coconut Creek?
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description
Responsible for smooth operation of a specific amount of table games within a gaming pit(s) to include:
Job Description
Responsible for smooth operation of a specific amount of table games within a gaming pit(s) to include:
- Offers the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.
- Monitors and adjusts table game limits with respect to gaming volume.
- Responsible for handling customer requests, including information, markers, and comps.
- Ensures accuracy of all monetary transactions.
- Responsible for compliance with all Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations.
- Responsible for specific table games scheduling for Dealers.
- Responsible for maintaining a high level of subordinate performance and productivity.
- Responsible for customer enjoyment and satisfaction.
- Five (5) years table game experience required.
- Two (2) years in a Dual-Rated management level capacity or above is preferred.
- Must be knowledgeable in all primary casino games and most secondary games.
- Must possess excellent communication and customer service skills.
- Required exposure to casino related environmental factors, including but not limited to, second hand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.
- Must be able to stand for an entire shift and be able to move throughout the Casino and/or Hotel areas.
- Ability to read and understand all Seminole Tribe of Florida policies and procedures and ability to complete standard Seminole Tribe of Florida forms and reports are required.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.