Payroll/Billing (EVV) Coordinator

About the job

Self-Direct, Inc. is seeking a detail-oriented Payroll/Billing (EVV) Coordinator to join our team. In this role, you will be a key player in ensuring accurate weekly payroll processing, timely healthcare billing, and full compliance with New York State DOH Electronic Visit Verification (EVV) guidelines. You will serve as a reliable point of contact for employees and clients while supporting the broader mission of the individuals and families we serve.

Key Responsibilities

Payroll

•        Verify office e-timesheets, PTO requests, and related documentation weekly

•        Assist with weekly payroll submission workflows under direction of the Payroll & Billing Manager

•        Distribute live checks and pay stubs to employees on a weekly basis

•        Add and remove employees from payroll; maintain related payroll reports

•        Maintain eligibility records for raises, benefits, and payroll-related matters

•        Field employee payroll inquiries and escalate complex issues as appropriate

•        Assist with outside wage verifications and routine payroll reporting

EVV Compliance & Quality Assurance

•        Ensure EVV records are obtained and maintained per NYS DOH EVV guidelines

•        Perform weekly pre-billing audits on EVV records for accuracy and completeness

•        Educate field staff on proper EVV procedures and provide necessary tools and support

•        Report EVV compliance trends to supervisor and recommend corrective actions

•        Enforce SDI’s EVV Disciplinary process and maintain related records

•        Respond promptly to all EVV and billing inquiries across all communication channels

Accounts Receivable & Billing

•        Review, rework, and track all claims and invoices on a weekly basis

•        Receive, sort, and post incoming receivables; contact clients or contracted parties as needed

•        Manage account statuses and balances; assist with credit card and EFT transactions

•        Serve as a point of contact for client billing issues and inquiries

•        Identify improvement areas using data and reports; monitor unpaid or underpaid claims

•        Report billing errors to supervisor and compliance department prior to corrected billing

Qualifications

Education & Experience

•        Bachelor’s degree preferred; OR

•        High School diploma with a minimum of 5 years of relevant experience in billing, accounts receivable, payroll, or healthcare compliance

Skills & Attributes

•        Excellent organizational, verbal, and written communication skills

•        Exceptional integrity, attention to detail, and ability to work independently

•        Strong customer service skills and professional demeanor

•        Ability to exercise sound judgment and remain calm under pressure

•        Proficiency with computers and Microsoft Office Suite

•        Familiarity with billing software, EVV platforms, payroll systems, and healthcare claims processing preferred

Compensation & Benefits

$48,000 – $52,000 per year, depending on experience

•        Medical, dental, and vision insurance

•        Paid time off (PTO) and paid holidays

•        401(k) retirement plan

Ready to make an impact? Apply today!