What are the responsibilities and job description for the Shop Manager position at Select Surfaces?
Select Surfaces
Founded in 2009 out of a garage in Wood Dale, IL, Select Surfaces has grown into one of Illinois' premier stone fabrication companies. We specialize in digital templating, precision digital fabrication, and expert installation of stone countertops, wall panels, fireplaces, and other custom applications. We are committed to quality, innovation, and continuous improvement—both in our work and in our team.
Job Title: Shop Manager – Stone Manufacturing
Location: Franklin Park, IL
Type: Full-Time
Reports To: Operations Manager
About the Role:
We are seeking a proven and results-driven Shop Manager to lead day-to-day operations in our high-output, high-quality custom stone fabrication facility. This position requires a confident, hands-on leader who understands the demands of a fast-paced production environment and can effectively manage people, processes, and resources. The ideal candidate will have a deep understanding of stone fabrication and a strong track record of leading teams to meet and exceed performance expectations in quality, throughput, and safety.
Key Responsibilities:
Requirements:
Physical Requirements:
Compensation & Benefits:
Why Join Us?
We are a recognized leader in custom stone fabrication, with a reputation built on precision, quality, and craftsmanship. As we continue to grow, we are committed to investing in our team, upgrading our technology, and improving every aspect of our operations. If you’re ready to take ownership of a critical part of our business and make an impact every day, we want to hear from you.
Founded in 2009 out of a garage in Wood Dale, IL, Select Surfaces has grown into one of Illinois' premier stone fabrication companies. We specialize in digital templating, precision digital fabrication, and expert installation of stone countertops, wall panels, fireplaces, and other custom applications. We are committed to quality, innovation, and continuous improvement—both in our work and in our team.
Job Title: Shop Manager – Stone Manufacturing
Location: Franklin Park, IL
Type: Full-Time
Reports To: Operations Manager
About the Role:
We are seeking a proven and results-driven Shop Manager to lead day-to-day operations in our high-output, high-quality custom stone fabrication facility. This position requires a confident, hands-on leader who understands the demands of a fast-paced production environment and can effectively manage people, processes, and resources. The ideal candidate will have a deep understanding of stone fabrication and a strong track record of leading teams to meet and exceed performance expectations in quality, throughput, and safety.
Key Responsibilities:
- Lead and oversee all production floor activities including material handling, cutting, CNC machining, polishing, and finishing operations.
- Manage a team of fabricators, operators, and support staff to ensure consistent execution of daily production goals.
- Maintain strict quality control standards and ensure all fabricated pieces meet project specifications and client expectations.
- Read and interpret shop drawings and work orders with precision.
- Coordinate labor and equipment scheduling for incoming projects, balancing capacity and deadlines.
- Monitor machinery performance, enforce maintenance routines, and ensure optimal uptime and cleanliness.
- Enforce a strong safety culture and ensure all staff are trained and compliant with safety procedures.
- Develop, coach, and mentor team members to improve skillsets, accountability, and engagement, helping to make it easy for them to succeed.
- Collaborate closely with sales, project management, and installation teams to align priorities and quickly resolve bottlenecks.
- Proactively identify production challenges and implement solutions to improve output and efficiency.
- Meet or exceed company KPIs for efficiency, claims, output & safety.
- Track and strategically order equipment and supplies within budget.
- Do 1-on-1s with each member of the fabrication team with the objective of helping them set and reach their goals.
Requirements:
- Minimum 5 years of experience in stone fabrication or a similar manufacturing environment, with at least 3 years in a leadership role.
- In-depth knowledge of natural and engineered stone materials (granite, marble, quartz, porcelain, etc.) and fabrication techniques
- Proven ability to lead, develop, and manage production teams in a high-output environment
- Proficient in reading blueprints, CAD drawings, and fabrication specifications.
- Strong organizational skills with the ability to manage competing priorities and deadlines
- Working knowledge of safety protocols; OSHA certification preferred
- Comfortable using basic computer systems for scheduling and inventory
Physical Requirements:
- Ability to lift up to 75 lbs regularly
- Frequent standing, walking, bending, and reaching throughout the workday
- Tolerance for working in an active shop environment with dust, noise, and temperature variations
Compensation & Benefits:
- Competitive salary based on experience and qualifications
- Comprehensive health, dental, and vision insurance
- Paid time off and paid holidays
- 401(k) or retirement plan options
- Advancement opportunities within a growing, well-established company
- Company Paid Life Insurance Policy
- Performance based compensation / bonuses
Why Join Us?
We are a recognized leader in custom stone fabrication, with a reputation built on precision, quality, and craftsmanship. As we continue to grow, we are committed to investing in our team, upgrading our technology, and improving every aspect of our operations. If you’re ready to take ownership of a critical part of our business and make an impact every day, we want to hear from you.
