What are the responsibilities and job description for the IT Compliance Analyst (IT Digital Systems & Compliance Analyst) position at Select Source International?
Job Title: IT Compliance Analyst (IT Digital Systems & Compliance Analyst)
Location: Sylmar, CA 91342 Onsite
Duration: 06 Months contract with potential extension
Shift Time: Monday Friday, 8:00 AM - 5:00 PM
Job Description
Location: Sylmar, CA 91342 Onsite
Duration: 06 Months contract with potential extension
Shift Time: Monday Friday, 8:00 AM - 5:00 PM
Job Description
- The IT Digital Analyst supports the company s digital platforms by ensuring website performance, usability, and operational stability.
- This role serves as a bridge between technical teams and business stakeholders translating complex web technologies into clear, actionable information.
- The analyst is responsible for website monitoring, troubleshooting, content support, process documentation, reporting, and liaising with developers, designers, and IT partners.
- The ideal candidate is detail oriented, technically curious, and comfortable working across both IT and business environments to maintain a seamless and high-quality digital experience.
- Assist with website analytics, reporting, and tracking to support business insights.
- Document processes, updates, and troubleshooting steps to maintain clear operational records.
- Provide training or guidance to internal users on tools, workflows, and best practices.
- Monitor website performance, uptime, and functionality, addressing issues proactively.
- Troubleshoot and resolve website errors reported by internal and external users.
- Support content updates, page builds, and routine site maintenance in collaboration with IT and Business Units.
- Coordinate with developers, designers, and IT teams to implement enhancements, patches, and new features.
- Perform regular audits to ensure compliance with accessibility standards, brand guidelines, and security requirements.
- Communicate complex web technologies, system behavior, and data insights in clear, understandable terms for non-technical stakeholders and leadership.
- Perform additional duties and special projects as required to meet evolving business needs (e.g., eIFU record creation and review).
- Experience with Adobe Experience Manager (AEM) and backend web applications (e.g., S3, ESL, TIBCO).
- Understanding of basic web technologies (HTML, CSS, JavaScript concepts, content management workflows).
- Ability to diagnose and resolve technical issues efficiently and accurately.
- Strong communication and customer service mindset, with the ability to translate technical concepts into non-technical language.
- Detail oriented with strong organizational and multitasking abilities.
- Exposure to ticketing systems (e.g., Jira, ServiceNow).
- Background in IT support, web administration, digital operations, or a related field.
- Bachelor s in information technology (IT)
Salary : $40 - $45