What are the responsibilities and job description for the Data Center Technician position at Select Source International?
Job Details
Key Responsibilities
- Provide troubleshooting, repair, parts ordering, preventative maintenance, and installation of Dell hardware at customer sites.
- Triage technical issues under the direction of Dell Support.
- Execute Plans of Action (POA) from Dell Domain Engineers/L3 Support.
- Document POA results, logs, and service reports (including part numbers/PPIDs of old/new parts) via case emails.
- Reseat, swap, or replace hardware components as required.
- Perform server testing and validation through diagnostics, log capture, and firmware upgrades.
- Manage parts inventory, including inbound/outbound shipments, parts lockers, and spare components for server deployments.
Qualifications
- High School Diploma or GED required; Associate Degree or technical certification preferred.
- Strong, hands-on experience in server and hardware replacements.
- 4 6 years of hands-on experience in a related technical or field service role.
Preferred skills
- Strong understanding of Dell enterprise servers and components.
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Salary : $41