What are the responsibilities and job description for the DME COORDINATOR position at SELECT ORTHO?
Multiple positions available in Pewaukee and Johnson Creek!!
Company information:
Select OrthoDME Holdings (SOH) is a growing nationwide company that provides management and administration of orthoses and durable medical equipment (DME) to orthopedic practices.
Position Summary: A DMEPOS Coordinator is a trained member of the physician’s team, who works with all health care professionals in delivering patient care. The DMEPOS Coordinator is responsible for anything related to and concerning DMEPOS within a clinic. Including but not limited to fitting, refitting, custom measurement, patient education, prior authorization, collection of deductible/coinsurance, and patient satisfaction. They are also responsible for conducting the post-operative evaluation and assessment of surgery center patients to develop rehabilitation treatment plans and help to ensure the patient is safe to discharge.
DME Coordinator
• Provide fitting, patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
• Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.
• Ensure that all necessary documentation and authorization is obtained as it relates to payer requirements.
• Track, maintain, and order inventory for one or multiple locations.
• Actively promotes and fosters good relations inter-departmentally and with external case managers, payers, suppliers, physician clinical and surgery personnel.
• Ensure compliance is maintained by documenting custom measurements, ABNs, MAEs and LMNs, as necessary.
• Ability to work with a team of DMEPOS Coordinators, Billing Compliance Officers, and Implementation Managers.
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. The employee may need to perform any and all other duties assigned by the supervisor. The position description doesn't constitute a contract of employment and Select OrthoDME Holdings may exercise its employment at-will rights at any time.
Required Education
• Knowledge of word processing, spreadsheets, and databases
• Alpha and numeric data entry skills
• The ability to work quickly and accurately and pay attention to detail
• Establish/maintain effective working relationships with physicians, patients, employees, and the public
• Knowledge of Anatomy, Physiology, Medical Terminology, Insurance Claims, and Insurance Benefits
Preferred Knowledge, Skills, and Abilities
• DME or orthoses related medical experience
• Acute rehabilitation knowledge and concepts
• Knowledge of medical billing/collection practices basic medical coding and third-party operating procedures and practices
• Excellent skills in verbal and written communication and patient care
• Judgment, decision making, and time management skills
• Ability to organize multiple projects and assignments at once
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. The employee may need to perform any and all other duties assigned by the supervisor. The position description doesn't constitute a contract of employment and Select OrthoDME Holdings may exercise its employmentat-will rights at any time. Competencies • Communication Proficiency • Ethical Conduct • Organizational Skills • Time Management • Thoroughness Supervisory Responsibility This position has no direct supervisory responsibilities but does serve as a coach and mentor for new DMEPOS Coordinators, Billing Specialists and Payment Posters. Work Environment This job operates in a health care setting. This role requires regular walking to various locations around the clinic. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is highly active and requires standing, walking, bending, kneeling, and stooping. The employee must frequently lift or move items weighing 20 pounds or more, in addition to sometimes lifting items weighing 5 pounds or more overhead. The employee is frequently required to use hands and fingers. Position Type and Expected Hours of Work This is a part-time position. Days and hours of work are based upon clinical needs. Travel Minimum travel is expected for training purposes or satellite clinic needs. Work Authorization/Security Clearance Must be eligible to work in the United States.
EEO Statement We are an Equal Opportunity Employer. Employment opportunities at SOH are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
Qualifications:Required Licensure/Education
• Wisconsin Athletic Training Licensure Preferred Education
• Athletic Training Degree (Bachelor’s or Master’s) Requirements
• Knowledge of word processing, spreadsheets, and databases
• Alpha and numeric data entry skills
• The ability to work quickly and accurately and pay attention to detail
• Establish/maintain effective working relationships with physicians, patients, employees, and the public
• Knowledge of Anatomy, Physiology, Medical Terminology, Insurance Claims, and Insurance Benefits
Preferred Knowledge, Skills, and Abilities
• DME or orthoses related medical experience
• Acute rehabilitation knowledge and concepts
• Knowledge of medical billing/collection practices basic medical coding and third-party operating procedures and practices
• Excellent skills in verbal and written communication and patient care
• Judgment, decision making, and time management skills
• Ability to organize multiple projects and assignments at once