What are the responsibilities and job description for the (11556) Account Manager (Midlands) position at SEJ Services, LLC?
Overview
DailyPay Available!! Make any day a payday!!
SEJ Services, LLC is a privately owned commercial janitorial facility services company operating in multiple states throughout the Southeast. Recognized as one of the nation's Top Workplaces in 2023-2026! We provide services for offices, hospitals, industrial, manufacturing, education facilities and places of worship on a daily basis. Please visit our website for more information about our company and our management team.
Job Skills / Requirements
Account Manager Job Summary and Duties:
- Accomplishes staff results by communicating job expectations; training, planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
- Accomplishes financial objectives by monitoring labor hours and supply inventories.
- Conducts facility walkthroughs to inspect quality of work and safety compliance. All issues will be discussed with the janitorial crew and managed through the online work order system.
- Meets with customers to discuss issues and foster a positive relationship by having a strong customer service mentality.
- Responds to ALL calls for assigned accounts at all times (this includes nights and weekends if necessary).
- Maintains quality service by enforcing quality and customer service standards; being proactive in identifying and preventing potential problems; recommending operational improvements.
Account Skills/Qualifications:
Experience in the janitorial industry is not necessary; high sense of urgency and customer service; performance and quality management; coaching; supervision; results driven; fostering teamwork; Microsoft Office; ability to lift 50 pounds or more; valid Driver’s License
Compensation:
- Total Compensation $__45,000__ depending on experience. Experience in the janitorial industry is not necessary.
Benefits:
- 401K: The Company will match 100% of deferrals up to 4% of compensation.
- Health Insurance: Company offers medical, dental, vision, life, short-term disability, long-term disability, $50,000.00 of group life and accidental death and dismemberment insurance policies, supplementary life, accident and critical illness insurance policies to employees and dependents. Company contributes $360/month to employee-only medical coverage and up to $35/month to total amount of monthly premiums for supplemental plans elected.
- Paid Time Off: Employee will be given XX days of paid time off. This time does not roll over from year to year.
- Company iPhone and MacBook provided
Additional Information / Benefits
Health Insurance for eligible employees working 30hrs or more on average per week - Company offers medical, dental, vision, life, short-term disability, accident, and critical illness insurance policies to employees and dependents.
401(k) Plan – SEJ Services does a Safe Harbor match of 100% of your plan contributions up to 4% of compensation.
DailyPay is a voluntary benefit available to all employees that allows you to access your earned pay when you need it! For more information on DailyPay, you can visit this link to watch a short video. https://www.youtube.com/watch?v=Fgz5SzDAKio
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan, DailyPay