Secretary/Receptionist-T

About SEIU-USWW: The Service Employees International Union (SEIU) is our country’s fastest growing labor union with more than 2 million members. We have been on the cutting edge of building the power of low-wage workers in service industries and in leading the fight for social justice on issues such as health care, immigration, racial equity, gender equity, and the environment.  SEIU United Service Workers West (SEIU-USWW) represents over 45,000 property service workers across California. Our union brings together janitors, security officers, residential, stadium, arena and airport workers. Our mission is to lead the way to a more just and humane society; building power for all service workers by developing member leadership and activism, winning strong contracts, organizing unorganized service workers, building political and community power, and engaging in direct action that demonstrates our strength and determination to win.

POSITION SUMMARY & RESPONSIBILITIES: Working under the direction of the Chief Financial Officer, this individual will be part of the Administrative which answers a high volume of calls, greets all persons and members entering the office, and assists with any special projects.

Examples of Duties:

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  Effectively Answer a large volume of calls
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  Front desk, make copies reproduce materials for distribution and mailing.
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  Greet all people when entering the office
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  Receive and announce visitors and guests in a prompt and professional manner. Coordinate follow-through to ensure members and guests are met promptly.
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  Listen to member requests and needs to determine the most efficient service and department for service.
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  Answer general questions to the membership
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  Assist with any special projects
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  Data entry, file and maintain filing system as required on a daily basis.
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  Cope Tracking
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  Intake Forms – must be looked at and made sure all areas are filled out by members. Distribute intake to the proper organizer/ coordinator.
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  Ability to effectively communicate bilingually to our membership and Staff in English and Spanish.
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  May be required to perform clerical tasks to support the division teams.
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  Sign, receive and distribute packages on behalf of USWW.
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  Will support and assist the Executive Assistants as needed.

MINIMUM QUALIFICATIONS & SKILLS: Graduation from an accredited college or university in relevant field or equivalent experience in labor & community organizing that would provide for the following knowledge of, skills & abilities.

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  Experience and knowledge of computer programs is a plus (including Microsoft office and publisher)
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  Excellent interpersonal skills and ability to work in fast-paced and diverse team environment.

ADDITIONAL REQUIREMENTS:

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  Be able to Multi-Task
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  Must be Bilingual in English/Spanish
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  All employees are required to be fully vaccinated and report their vaccination status as a condition of employment.
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  All employees must abide by USWW Safety Guidelines, including the required use of face covering while working.

SALARY & BENEFITS:

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  Salary is competitive and negotiable based on experience. (Based on Staff Union Contract)
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  Full benefits package including health insurance, dental, vision, a pension plan and paid time off.

Salary : $35