What are the responsibilities and job description for the Senior IT Support Administrator position at Seismic?
About Us:
Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Overview:
Our Information Technology team is looking for a Senior IT Support Administrator that will provide support to our San Diego office. As a part of the team, you will have the opportunity to work with a wide range of applications and systems giving you exposure to the latest that enterprise technology has to offer.
Who you are:
At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are committed to fair and equitable compensation practices.
Seismic's annual base salary range for this position will vary based on applicant's location, experience, job level, skills, and abilities as well as internal equity and alignment market data. The range listed below is the minimum to the maximum of our target hiring range.
Seismic's salary range for this position is: USD $61,200.00/Yr. - USD $84,100.00/Yr.
This position is also eligible to participate in Seismic's incentive plans in addition to base salary. The actual incentive amount will very and will be subject to the terms and conditions set in the applicable incentive plan.
Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Overview:
Our Information Technology team is looking for a Senior IT Support Administrator that will provide support to our San Diego office. As a part of the team, you will have the opportunity to work with a wide range of applications and systems giving you exposure to the latest that enterprise technology has to offer.
Who you are:
- Strong customer service focus combined with excellent verbal, written, and interpersonal skills
- Experience with ITIL based helpdesk system (We utilize Freshservice)
- Minimum 3 years of experience providing end user technical support
- Self-motivation to accomplish team goals
- Exceptional organizational and time-management skills
- Familiar with Azure Active Directory, Google Workspace, JAMF, PowerShell, ServiceNow, Workato, Meraki
- Zoom Room experience preferred
- Familiarity working with a 100% cloud environment
- Eager to develop proficiency with AI-driven tools and apply them to improve workflows, decision-making, and efficiency.
- Experience with inventory management
- Ability to work in a collaborative, team environment and work cross functionally across all departments
- BS/BA degree preferred
- Provide timely responses and resolutions to both PC and Mac users
- Serve as a primary steward for your local office – while also supporting our hybrid workforce
- Manage local A/V systems and be the local liaison for all-hands meetings
- Manage permissions and access through: Azure Active Directory, Office 365, JAMF, NinjaOne, and Google Workspace
- Engage with team members within and external to IT to improve the overall IT experience
- Work with third party vendors and solution providers
At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are committed to fair and equitable compensation practices.
Seismic's annual base salary range for this position will vary based on applicant's location, experience, job level, skills, and abilities as well as internal equity and alignment market data. The range listed below is the minimum to the maximum of our target hiring range.
Seismic's salary range for this position is: USD $61,200.00/Yr. - USD $84,100.00/Yr.
This position is also eligible to participate in Seismic's incentive plans in addition to base salary. The actual incentive amount will very and will be subject to the terms and conditions set in the applicable incentive plan.
Salary : $61,200 - $84,100