What are the responsibilities and job description for the Research And Development Coordinator position at SEGA SAMMY CREATION?
Primary Function
The R&D Coordinator provides comprehensive administrative and project coordination support to the R&D and Product Management teams, contributing to the planning, development, and delivery of both online and land-based casino gaming products. This role supports documentation, scheduling, tracking, reporting, and cross-functional communication to ensure R&D and product initiatives progress efficiently within a regulated gaming environment, including online and remote collaboration settings.
Essential Duties
- Provide day-to-day administrative, operational, and coordination support to R&D and Product Management teams
- Coordinate project activities for online and land-based casino product initiatives, ensuring tasks, milestones, and timelines are tracked and updated
- Support project management activities, including scheduling, status updates, milestone tracking, and action-item follow-ups
- Monitor project and product development progress, identify potential issues, and assist with follow-up actions to maintain timelines
- Create, edit, format, maintain, and organize project- and product-related documentation, presentations, spreadsheets, and records
- Prepare and distribute reports, dashboards, meeting agendas, minutes, and summary updates for internal stakeholders and management
- Maintain accurate and up-to-date documentation, including timelines, specifications, feature descriptions, meeting notes, and deliverables
- Support Jira ticket management, including updates, tracking, and basic workflow coordination
- Facilitate communication and collaboration across cross-functional teams (R&D, Product, Sales, Service, Technical) using tools such as Microsoft Teams, Slack, and SharePoint
- Serve as a coordination point for internal and external communication, including supporting interactions with customers and distributors as needed
- Ensure accuracy, consistency, and proper organization of project and product data
- Perform general administrative duties to support departmental operations and continuous improvement initiatives
Qualifications & Requirements
- Minimum of two (2) years of relevant industry or coordination experience
- Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Microsoft Teams
- Experience using collaboration and project management tools such as Jira, Slack, and SharePoint (or similar platforms)
- Strong organizational, time-management, and multitasking skills
- Excellent written and verbal communication skills, with the ability to work across technical and non-technical teams
- Ability to manage multiple priorities in a structured, deadline-driven environment
- Ability to work independently and effectively in an online or remote work environment
- Willingness and ability to quickly learn new tools, processes, and systems
Preferred Skills and Experience
- Familiarity with the casino gaming, iGaming, online casino, or sports betting industries
- Previous experience supporting R&D, Product Management, or Project Management teams
- Project coordination or project management experience, including exposure to structured project methodologies
- Knowledge of slot machines, online casino platforms, or sports betting products
- Japanese language proficiency preferred
Travel Requirements
- Minimal travel required (or adjust as needed)