What are the responsibilities and job description for the Director of Sales Operations and Enablement position at Seek Now?
About Seek Now:
Founded in 2012, Seek Now is a disruptive, technology-driven inspection network on a mission to deliver high-quality, reliable inspection services that speed up carriers’ claim cycles while providing exemplary customer service. The company’s unique technology platform accelerates the industry’s shift to virtualizing the claim adjustment model, working with more than 300 Property & Casualty (P&C) Insurance Carriers across all 50 states.
In addition to serving the insurance industry, Seek Now also provides technology-enabled inspection services to the single-family rental (SFR) sector. The company supports SFR investors, property managers, owners, and operators by delivering accurate, timely property data that enables informed decisions about property acquisition, maintenance, and management. Seek Now’s expansion into the SFR market underscores its commitment to broadening its impact across diverse property sectors.
Job Description:
As Director of Sales Operations and Enablement, you will play a critical role in driving sales performance and operational excellence across Seek Now’s Insurance organization. This senior individual contributor role will be responsible for optimizing sales processes, managing pipeline health, and delivering actionable insights through reporting and analytics. You will serve as a strategic partner to Insurance leadership, helping to ensure the team is equipped, enabled, and empowered to meet and exceed growth targets.
Essential Functions & Duties:
- Own and optimize the end-to-end sales process, from lead generation through deal closure, ensuring consistency, scalability, and efficiency.
- Serve as the Salesforce subject matter expert, driving CRM best practices, data integrity, and user adoption across the sales organization.
- Develop and maintain robust pipeline management frameworks, including forecasting models, stage definitions, and conversion metrics.
- Design and deliver sales reporting dashboards and performance analytics in partnership with Data Science to inform strategic decisions and drive accountability.
- Partner with sales leadership to identify enablement needs and develop training programs, playbooks, and tools that improve seller effectiveness.
- Lead cross-functional initiatives with Marketing, Finance, and Product to align go-to-market strategies and support revenue growth.
- Monitor and analyze key performance indicators (KPIs) to identify trends, risks, and opportunities for improvement.
- Support territory planning and compensation modeling in collaboration with Finance and HR.
- Drive continuous improvement in sales operations through process automation, system enhancements, and change management.
Qualifications:
- 7 years of experience in sales operations, enablement, or revenue strategy roles, preferably within insurance services, SaaS, or B2B service industries.
- Expert-level proficiency in Salesforce CRM, including implementation, reporting, dashboards, workflows, and data management.
- Strong proficiency in Power BI for building dynamic dashboards and visualizing sales performance data.
- Proven ability to manage complex sales pipelines and deliver accurate forecasting insights.
- Strong analytical skills with the ability to translate data into actionable recommendations.
- Experience designing and implementing sales enablement programs that drive measurable impact.
- Excellent communication and collaboration skills, with the ability to influence stakeholders across all levels of the organization.
- High attention to detail and a passion for process optimization and operational excellence.
Benefits and Perks:
Seek Now offers a great benefit package, which includes health, dental and vision insurance, 401K with company match, paid time off (PTO), short and long-term disability insurance, AD&D insurance, life insurance, and more!
EEO Statement:
Seek Now is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Seek Now does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Other Duties Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Activities, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.
Salary : $300 - $2,012