What are the responsibilities and job description for the Customer Service position at SEEK Careers Staffing?
Customer Service Representative
We are seeking a detail oriented and customer focused customer sales representative to join a growing team. This individual will serve as a key point of contact for customers providing product information, processing orders and supporting sales initiatives. The ideal candidate thrives in a fast paced environment, communicates professionally and works collaboratively across departments to ensure excellent customer experiences.
POSITION – Customer Service Representative
JOB LOCATION – Germantown, WI
STARTING DATE – ASAP
EMPLOYMENT TERM – Direct-Hire
EMPLOYMENT TYPE – Full Time
WORK HOURS (SHIFT) – 1st Shift (8am - 4:30pm)
STARTING PAY – $24-$26/Hour
BENEFITS – Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus
REQUIRED EDUCATION – High school diploma or equivalent
REQUIRED EXPERIENCE – Minimum two years customer service experience.
Responsibilities
- Provide exceptional customer service to direct customers, distributors and regional sales teams.
- Respond to inquiries regarding product, pricing, order status and technical support.
- Process price quotations, purchase orders, order changes, cancellations and adjustments.
- Retrieve and manage customer information, inventory status, purchase orders and pricing using SAP
- Educate customers on product features, terminology and benefits to enhance satisfaction and sales.
Qualifications
- High school diploma or equivalent and two years experience in customer service.
- Proficient computer skills including MS Word, Excel and Outlook.
- Good organizational, oral and written communication skills along with a strong attention to detail.
Please send your resume to westbend@seekcareers.com or give us a call or text (262) 334-4030 to learn more about this opportunity.
About SEEK Careers/Staffing
You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success®. You’ll find that the process is thorough and that your experience is personalized.
SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.
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