Lead Optician

Join Our Practice at See Well Eyecare: Lead Optician Wanted

Are you an experienced Optician with a passion for helping people see their best and a desire to make a real impact? See Well Eyecare, a private practice in the vibrant Hyde Park, Cincinnati area, is looking for a talented and enthusiastic individual to join our growing practice

We are building a community where both patients and our team members feel valued, supported, and truly at home. If you're looking for a long-term opportunity where your contributions truly matter, apply today We're excited to meet you. Please check out our website here at:

About You

You're a people person who thrives on creating exceptional customer experiences. Your customer service skills are second to none, and you genuinely enjoy connecting with individuals, understanding their needs, and guiding them to the perfect eyewear solutions. You're a team player who loves collaborating to enhance every patient's visit.

You have a knack for sales and get satisfaction from making recommendations that lead to great purchasing decisions. You understand the importance of building strong relationships, whether it's with your patients, your colleagues, or our frame representatives. We are looking for someone that is flexible, enjoys multitasking, and is excited by the idea that their contributions to See Well Eyecare will have a true impact on the overall business.

What You'll Do

As our Lead Optician, you'll be at the heart of our patient experience, responsible for:

• Selling Premium Eyewear: Skillfully selling high-quality glasses and contact lenses while effectively educating patients on their options.
• Expert Fittings: Masterfully fitting, adjusting, and dispensing glasses to ensure optimal comfort and vision.
• Inventory Management: Quickly becoming familiar with our optical inventory and products to provide the most appropriate selections, and participating in the stocking and processing of items into our EHR system.
• Order Ownership: Taking ownership of ordering and verifying with the lab on all optical orders, ensuring order processing is timely and passes appropriate inspection prior to dispensing.
• Frame Selection & Relationships: Assisting patients with frame selection and building strong relationships with a variety of frame representatives.
• Insurance Navigation: Verifying insurances and accurately interpreting benefits from a wide range of medical and vision plans.
• Billing: Submitting and handling all claims to vision insurance companies in a timely manner.
• Practice Support: Assisting with answering phones, scheduling patients, answering general questions, and enthusiastically supporting other tasks that boost office efficiency and promote practice growth.
• Growth & Promotion: Playing a key role in the promotion and growth of the practice, demonstrating a true desire and investment in its long-term success.

Candidate Requirements

• High School Diploma or equivalent.
• At least 3 years of experience in the optical field.
• A state optical license is highly preferred.
• Familiarity working with many vision and medical plans.
• Exceptional interpersonal and customer service skills.
• Availability to work full-time, including Saturdays.
• Passion for learning and adapting in a variety of situations.
• Experience with Revolution EHR software is a plus.
• Must provide references.

Compensation & Benefits

We value our team members and offer a competitive compensation package:

• Competitive Hourly Wage: $ $26.00 per hour.
• Bonus Program: Opportunities to earn additional income through our bonus program.
• Paid Time Off (PTO) and Paid Holidays
• 401(k) Program
• 401(k) Match Opportunities
• Employee Discounts
• Health Insurance
• Certain benefits are available after reaching a 90-day tenure

Pay: $ $26.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person

Salary : $26